Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Duke

Milton,FL

Summary

Knowledgeable with strong background in delivering high-quality customer support and resolving client issues effectively. Proven ability to handle diverse customer inquiries and maintain high satisfaction ratings. Demonstrated communication and problem-solving skills to enhance customer experiences. All while helping to maintain a clean and safe work environment.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Zips Car Wash
08.2024 - Current
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Helped to maintain the cleanliness and overall appearance of the car wash

Team Leader

Whataburger
10.2020 - 03.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Education

High School Diploma -

Milton High School
Milton, FL
05.2023

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation

Timeline

Customer Service Associate

Zips Car Wash
08.2024 - Current

Team Leader

Whataburger
10.2020 - 03.2024

High School Diploma -

Milton High School
Caleb Duke