Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Epps

Jersey City,NJ

Summary

Adept at transforming ideas into engaging narratives. At Kimpton Hotels & Restaurants, my exceptional customer service and creative cocktail making abilities cultivated a loyal clientele, showcasing my strong work ethic and guest engagement expertise. Nine year background in retail and service positions. Proficient in use and troubleshooting of POS systems. Successful meeting goals through effective team coordination and proactive customer service.

Overview

4
4
years of professional experience

Work History

Freelance Author

Self Employed Writer
08.2022 - Current
  • Developed captivating storylines and characters, resulting in increased book sales and positive reader feedback.
  • Overcame writer's block with creative problem-solving techniques that led to breakthroughs in plot development or character creation.
  • Achieved a positive work-life balance by setting realistic goals, managing time efficiently, and maintaining a healthy lifestyle.
  • Gathered inspiration from personal experiences or current events to create relatable and thought-provoking content.

Bartender

Kimpton Hotels & Restaurants
01.2022 - 07.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Del Frisco's Grille
02.2021 - 01.2022
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

Bachelor of Science - Political Science

Texas State University
San Marcos, TX
08.2019

Skills

World-building

Grammar Expertise

Creative Writing

Strong Vocabulary

Exceptional customer service

Cash Handling

Guest Engagement

Memory retention

Menu Memorization

Strong research skills

Creative capabilities

Strong Work Ethic

Timeline

Freelance Author

Self Employed Writer
08.2022 - Current

Bartender

Kimpton Hotels & Restaurants
01.2022 - 07.2022

Bartender

Del Frisco's Grille
02.2021 - 01.2022

Bachelor of Science - Political Science

Texas State University

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Caleb Epps