Results-driven communications professional with 7 years of experience designing and executing internal communication strategies for a multinational IT consulting firm. Skilled in crafting clear, compelling narratives and fostering two-way dialogue that strengthens engagement and organizational alignment. Experienced in leading change communications, driving employee engagement initiatives, and managing high-impact events from concept to delivery. Recognized for building strong cross-functional partnerships and supporting executive-level communications for diverse regional and global audiences across virtual and in-person platforms.
Overview
8
8
years of professional experience
Work History
Internal Communications Manager
Capgemini
03.2018 - 10.2024
Spearheaded internal communication strategies for CIS Americas (U.S., Canada, Central America) within a 36,000-employee global business unit, enhancing alignment, transparency, and employee engagement.
Collaborated with Global Heads of Communication to establish the unit’s first standardized communication framework, improving consistency across international and regional audiences.
Directed internal communications for 2,000+ employees, aligning business goals, culture, and values with clear, accessible messaging.
Introduced governance protocols and feedback loops to ensure consistent messaging and continuous improvement.
Organized global virtual town halls, achieving an average audience satisfaction rating of 9.6/10 through engaging content, smooth execution, and effective messaging.
Maintained and optimized 50+ executive and employee email distribution lists, ensuring timely, accurate communication.
Served as primary contact for Content Management Systems and creative design tools, streamlining processes and access.
Partnered with senior leadership, employee resource groups, and Human Resources to translate business priorities into actionable communication plans.
Supported change initiatives and operational updates while reinforcing a people-first culture.
Graduate Teaching Assistant
Iowa State University Department of English
08.2016 - 05.2018
Taught and supported Public Speaking and Gender & Communication courses, instructing 250+ undergraduate students.
Coached students in research, speech delivery, critical thinking, and professional communication.
Designed and adapted curricula, including an accelerated summer syllabus, to strengthen written, oral, visual, and digital communication skills.
Facilitated discussions on gender identity, media representation, and social movements, encouraging critical analysis and audience awareness.
Education
Master of Arts - Rhetoric, Composition, Professional Communication
Iowa State University
Ames, IA
05.2018
Bachelor of Arts - French as a Foreign Language
University of Lausanne
Lausanne, Switzerland
05.2015
Bachelor of Arts - Speech Communication, International Communication, French
Iowa State University
Ames, IA
05.2014
Interests
Productivity & Collaboration: Microsoft Office 365, Google Workspace, Video Conferencing Tools
Design & Content Creation: Adobe Creative Suite, Canva, Digital Newsletter Tools, Text Editing Software, AI Tools
Communication & Marketing Platforms: Social Media Management, Email Marketing, Campaign Monitor, Content Management Systems
Core Competencies
Strategic Communication Planning & Change Management
Coaching, Mentorship & Team Development
Stakeholder & Executive Relations
Employee Engagement Strategy & Metrics
Crisis & Reputation Communications
Project & Program Management
Digital & Hybrid Workplace Communication
Data-Driven Communication Insights
Timeline
Internal Communications Manager
Capgemini
03.2018 - 10.2024
Graduate Teaching Assistant
Iowa State University Department of English
08.2016 - 05.2018
Master of Arts - Rhetoric, Composition, Professional Communication
Iowa State University
Bachelor of Arts - French as a Foreign Language
University of Lausanne
Bachelor of Arts - Speech Communication, International Communication, French