Caleb Fagan
Jupiter,FL
Summary
Results-driven professional with experience in golf operations, performance fitting, and customer relationship management. Skilled in building strong client relationships, identifying needs, and delivering tailored recommendations through a consultative approach. Experienced in managing daily operations, prioritizing tasks, and creating exceptional customer experiences through strong communication and problem-solving
Overview
7
7
years of professional experience
Work History
Golf Club Sales and Performance Fitter
Callaway Golf
Jupiter, FL
04.2025 - Current
- Conducted personalized club fitting sessions, analyzing player performance and recommending equipment tailored to individual swing characteristics and goals.
- Delivered exceptional customer service throughout the fitting and purchasing process, ensuring member satisfaction and confidence in equipment selections
- Maintained an in-depth knowledge of golf equipment technologies, product offerings, and industry trends to provide informed recommendations.
- Utilized launch monitor data and performance to evaluate equipment performance and optimize club specifications for individual golfers.
Outside Operations Manager
Turtle Creek Golf Club
Jupiter
11.2019 - 03.2025
- Managed day-to-day golf operations, ensuring a seamless experience for members and guests.
- Build and maintained strong relationships with members by providing personalized service and consistent communication.
- Anticipated and addressed individual member needs, delivering tailored solutions to enhance satisfaction and engagement.
- Served as a primary point of contact for members, promptly resolving concerns and responding to requests.
- Coordinated daily activities and staff responsibilities to maintain efficient operations and high service standards.
Education
Freedom Highschool
Orlando, FLSkills
- Relationship building
- Client Service
- Interpersonal communication skills
- Teamwork and collaboration
- Problem solving
- Multitasking
- Operational efficiency
- Attention to detail
Timeline
Golf Club Sales and Performance Fitter
Callaway Golf
04.2025 - Current
Outside Operations Manager
Turtle Creek Golf Club
11.2019 - 03.2025
Freedom Highschool