Caleb Faul
Fairborn,OH
Summary
Proven Guest Advocate at Target, adept in maintaining high guest satisfaction through exceptional communication and stress tolerance. Skilled in cash handling and customer service, I excel in teamwork, efficiently training new staff, and enhancing store operations. My approach ensures positive guest relations and operational excellence, reflecting my commitment to both hard and soft skills.
Overview
7
7
years of professional experience
Work History
Guest Advocate
Target
Bellbrook, OH
10.2018 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations ensuring complaints do not escalate.
- Trusted to handle expensive assets and large amounts of cash.
- Trained new personnel regarding company operations, policies, and services.
- Assisted in inventory management by restocking shelves, storing in the backroom, and conducting regular audits.
- Organized defective products according to their type to ensure that products were shipped to their desired locations.
Education
Bachelor of Science - Molecular Biology
Cedarville University
Cedarville, OH12-2023
Skills
- Exceptional communication
- Stress tolerance
- Guest relations
- Cash handling experience
- Teamwork and collaboration
- Calm and professional under pressure
- Complaint handling
- Customer service
Timeline
Guest Advocate
Target
10.2018 - Current
Bachelor of Science - Molecular Biology
Cedarville University