Caleb Ford
Panera Bread
Momence,IL
2
years of professional experience
Offering positive attitude and dedication to providing excellent customer service, ready to thrive in fast-paced environment. Brings understanding of food safety standards and ability to quickly learn and operate kitchen equipment. Ready to use and develop strong organizational and multitasking skills in Desired Position role.
Developed strong communication and customer service skills in fast-paced food service environment. Demonstrated ability to manage tasks efficiently while maintaining high standards of cleanliness and safety. Seeking to transition into new field utilizing these transferrable skills.
Dedicated Job Title proficient in customer service, food handling, preparation and point of sale transactions. Hard worker with record of on-time shift arrival and willingness to stay late to complete orders.
Work History
Fast Food Worker
2 Years 3 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated kitchen equipment efficiently, adhering to safety and quality standards.
- Prepared food items according to standardized recipes, maintaining consistency in taste and presentation.
- Assisted with training new employees on operational procedures and best practices.
- Monitored inventory levels, restocking supplies as needed to prevent shortages during peak hours.
- Collaborated with team members to maintain cleanliness and organization of work areas throughout shifts.
- Implemented process improvements for order efficiency, reducing wait times during busy periods.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective communication skills.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Conducted thorough cleaning and sanitation of kitchen equipment, upholding high standards of hygiene.
- Trained new staff on operational procedures, ensuring consistency in service delivery.
- Participated in ongoing training sessions to stay up-to-date on industry trends and best practices.
- Enhanced drive-thru service speed by optimizing order taking and payment processes.
- Streamlined drive-thru operations to minimize wait times, enhancing customer convenience.
- Assisted in development of customer loyalty program, fostering repeat business.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Completed milkshakes and ice cream desserts for customers.
- Prepared salads, soups and sandwiches for customers.
- Backed up servers by setting up trays and completing some food deliveries.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
High School Diploma
Skills
Customer service
Positive attitude and enthusiasm
Cleaning and sanitation
Fast and efficient service worker
Patience and empathy
Engaging personality
Money handling
Safe food handling
Listening and comprehension
Late-night shift availability
Stress tolerance and resilience
Sanitation and cleanliness
Personal hygiene maintenance
Accustomed to shift work
Customer response
Valid state driver's license
Attention to detail focus
Good with numbers and math
Food presentation
Food preparation expertise
Inventory management
Skilled upseller
Point of sale (POS) system operation
POS systems
Conflict resolution techniques
Order accuracy assurance
POS operation
Reliable team worker
Point-of-sale system
Inventory storage
Dish preparation
Proven leader
Excellent multi-tasker
Teamwork and collaboration
Team player
Adaptability and flexibility
Cleaning and sanitizing
Cleaning and organization
Cleaning
Problem-solving
Critical thinking
Collaboration and teamwork
Order taking
Cash handling
Attention to detail
Cash register operations
Food preparation
Drive-thru operations
Food and beverage service
Foodservice
Guest service
Food service standards
Supply restocking
Payment transactions
Issue resolution
Cash register operation
Dishwashing
Inventory
Equipment monitoring
Kitchen maintenance
Food safety
Timeline
Fast Food Worker
Panera Bread
03.2024 - 06.2026Read More
Momence High School
High School Diploma
Read More