Caleb Harper
Fayetteville,GA
Summary
I'm a Eagle Scout
I love to workout, read personal growth books, joy driving and road trips, and watch trains
Overview
9
9
years of professional experience
Work History
Pizza Delivery Driver/Prep Worker/
Papa John's Pizza
Peachtree City, GA
06.2019 - Current
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Developed and maintained professional relations between customer, store personnel and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Coordinated work of team of drivers delivering across local area.
Pizza Delivery Driver
Papa Johns Pizza
Tyrone, GA
10.2015 - 06.2019
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
Table Busser
Chick-Fil-A Dwarf House
Fayetteville, GA
12.2014 - 11.2016
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Supported servers by responding to guest needs and retrieving items.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Removed debris and trash from dining area to keep rooms clean and fresh for guests.
Kitchen Prep/Dishwasher
Truett's Luau
Fayetteville, GA
09.2014 - 12.2014
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Paid close attention to instructions from supervisor to complete tasks on time.
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Education
No Degree -
Georgia Military College - Fairburn
Fairburn, GAHigh School Diploma -
Konos Academy
Tyrone, GA05.2014
Skills
- Valid Driver's License
- Order Fulfillment
- Loading and Unloading
- Delivery and Shipment Records
- Route Planning
- Customer Relationships
- Traffic Laws and Regulations
- Vehicle Safety and Maintenance
- Communication and Interpersonal Skills
- Freight Loading
- Physical Strength and Stamina
- Safe Driver Training
Working out, joy driving, train watching, and video games.
Trying to always be better. I love to travel.
Timeline
Pizza Delivery Driver/Prep Worker/
Papa John's Pizza
06.2019 - Current
Pizza Delivery Driver
Papa Johns Pizza
10.2015 - 06.2019
Table Busser
Chick-Fil-A Dwarf House
12.2014 - 11.2016
Kitchen Prep/Dishwasher
Truett's Luau
09.2014 - 12.2014
No Degree -
Georgia Military College - Fairburn
High School Diploma -
Konos Academy