Caleb Hester
Pflugerville,TX
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
Work History
Server / Marketing and Social Media Coordinator
Andiamo Ristorante
2024.01 - Current
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Enhanced online engagement with the creation of compelling content for various platforms.
Server
2020 Scratch Kitchen
2023.05 - 2023.12
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Sales Support Specialist
Warm Audio
2022.09 - 2022.12
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Expedited product delivery times for enhanced customer satisfaction through close coordination with supply chain partners.
- Supported successful trade show participation by coordinating logistics, preparing materials, and managing booth setup.
Education
Associate In Applied Science (A.A.S.) In Converging Media Production -
Austin Community College
Austin, TX12.2022
Skills
- Sales Expertise
- Customer Relationship Management
- Teamwork and Collaboration
- Exceptional customer service
- Strong Work Ethic
Additional Information
GPA: 3.68
Coursework
- Film
- Podcasting
- Marketing
Roles
- Sales Support Specialist: Inventoried stock and requisitioned new inventory. Demonstrated use and operation of merchandise. Maintained records related to sales. Placed special orders, submitted online orders or contacted other stores to find desired items. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Described merchandise and explained use, operation and care of merchandise to customers.
- Server: Greeted and accommodated guests, building positive experience from first interaction. Persuaded or influenced guest purchase by enticing with higher margin items and add-ons. Created and maintained optimal communication chain, reducing guest dissatisfaction.
References
References available upon request
Timeline
Server / Marketing and Social Media Coordinator
Andiamo Ristorante
2024.01 - Current
Server
2020 Scratch Kitchen
2023.05 - 2023.12
Sales Support Specialist
Warm Audio
2022.09 - 2022.12
Associate In Applied Science (A.A.S.) In Converging Media Production -
Austin Community College
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