Caleb Hiett
Saint Johns,FL
Summary
Customer Service Representative bringing impeccable skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
School Aged Childcare Worker
O2B Kids
08.2022 - Current
- Reception desk trained.
- Efficiently communicated with adults and parents providing top tier customer service.
- Guided and supervised class of 25+ school aged children.
- Provided emotional support and guidance to children during difficult times.
- Liaised with parents and guardians to discuss child progress.
Lead Fitting Room Associate
Walmart
07.2021 - 07.2022
- Took over 20 calls per shift and made overhead call outs for center.
- Cleaned and maintained fitting rooms regularly.
- Checked fitting room stalls and sorted merchandise to racks.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Collected discarded merchandise, sorted and returned to display racks.
Education
High School Diploma -
Creekside High School
St.Johns, FL05.2023
Skills
- Customer Service
- Reception
- Fast paced worker
- Microsoft Word
- Communication
- Telephone communication
Timeline
School Aged Childcare Worker
O2B Kids
08.2022 - Current
Lead Fitting Room Associate
Walmart
07.2021 - 07.2022
High School Diploma -
Creekside High School
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