Caleb Hill
Phoenix,AZ
Summary
I am a dynamic and dedicated hospitality-focused professional. With 10+ years of forging memorable experiences paired with snappy problem solving skills, I excel in fast-paced, people-focused routines. I reliably grow into, and beyond, my roles initially assigned to me. Taking pride in a job well done paired with an amenable disposition, I would make an excellent addition to your team.
Overview
6
6
years of professional experience
Work History
Bartender
Etta
Scottsdale, AZ
09.2024 - Current
- Making guests feel welcome to our new product, highlighting our elevated cuisine, comprehensive bar program, and the intimate yet lively new venue.
- Mastering high end service and keeping up with the fast pace of the day while adapting to changes on the fly.
- Using effective communication to keep our many moving parts running smoothly while enhancing guest experience.
- Maintaining noticeable cleanliness by taking charge of daily sidework and monthly deep cleaning behind the bar(s).
Lead Server & Assistant Manager
The Genuine
Phoenix, AZ
04.2022 - 10.2024
- Provided an elevated style of service by guiding new guests through the menu, including our daily menu featuring seasonal delights. Recommended pertinent wine pairings and exciting side dishes with each order.
- Spearheaded serving most of the events at the Genuine. I managed parties ranging from 20 to 150 guests, and the events I serviced were just as varied. (i.e. Chef’s table inspired dining, weddings, corporate luncheons, and so on.)
- Trained new additions to the team, emphasizing corporate standards and a collaborative work ethic.
- While managing I assisted all teams, from the kitchen to the bartender, to ensure all moving parts were well maintained and stepped in to assist only when needed.
Server
The Vig: Uptown
Phoenix, AZ
04.2019 - 12.2021
- I thrived in the fast-paced, high volume service of the Vig.
- Demanded efficient yet personable table touches out of myself, ensuring I did not waste the guest’s or my own time.
- Committed to memory our seasonal rotating beer taps while boosting the Community Handle Program.
- Deftly handled unconventional changes while providing a sense of normalcy during unnormal times.
Education
Applied Psychology
Grand Canyon University
Phoenix, AZ04-2019
Skills
- Friendly, Dedicated, Intelligent
- Experienced problem solver
- 10 years of providing excellent customer service
- Advanced wine and cocktail knowledge
- Passionate for good food and great experiences
References:
Dijen Cain
Senior GM, Genuine Concepts
+1 (323) 404-7372
Timeline
Bartender
Etta
09.2024 - Current
Lead Server & Assistant Manager
The Genuine
04.2022 - 10.2024
Server
The Vig: Uptown
04.2019 - 12.2021
Applied Psychology
Grand Canyon University