Melanie Herrin
Ridgecrest,CA
Summary
Self-directed and self-motivated team player who also works well independently. Reliable and friendly employer who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Service- focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multitask. Cashier who successfully manages large-volume orders and adeptly operates grills, deep-fat fryers and griddles. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling
Overview
11
11
years of professional experience
Work History
Bartender
DJs pub
Ridgecrest, CA
02.2025 - Current
- Assisted in managing inventory levels for liquor and supplies.
- Maintained cleanliness and organization of the bar area.
- Trained new bartenders on drink recipes and bar procedures.
- Handled cash transactions and processed payments accurately.
- Monitored customer consumption to ensure responsible service practices.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Neatly sliced and pitted fruit for garnishing drinks.
Assistant Manager
Chevron The Barn
Ridgecrest, California
06.2017 - Current
- Cash handling.
- Basic math skills.
- Good time management and prioritization.
- Excellent customer service and interpersonal Communication.
- Bagging items carefully.
- Providing customers with assistance if needed.
- Money drops
- bank drops
- Balance accounts
- Making employee Schedules
- Writes employee and vendor checks
- Office paperwork
- Interviews and hiring
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Head waitress/Head Bartender
Miso Sushi
Ridgecrest, CA
04.2015 - 11.2016
- Managed dining area to ensure optimal guest experience and satisfaction.
- Trained and mentored new waitstaff on restaurant protocols and service standards.
- Coordinated with kitchen staff to streamline food preparation and service efficiency.
- Enforced health and safety regulations to ensure a clean and safe dining environment.
- Performed cashier duties such as taking payments and issuing change accurately.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Trained new wait staff team members in proper procedures and important standards of establishment.
- Implemented new POS system and trained staff members on use.
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
- Replenished beverages when necessary.
- Served alcoholic beverages responsibly in accordance with state laws.
- Set up tables in between patrons to reduce wait times.
Front Desk Receptionist
Smog Pros
Ridgecrest, CA
06.2014 - 08.2016
- Greeted clients warmly upon arrival and directed them to appropriate services.
- Managed incoming calls and scheduled appointments for customer convenience.
- Maintained clean and organized front desk area ensuring a welcoming environment.
- Processed customer transactions using point-of-sale systems accurately and efficiently.
- Updated client records in the database, ensuring confidentiality and accuracy at all times.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Completed basic bookkeeping and document filing.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Education
Online Bartending And Mixology - Mixology
ABC ONLINE BARTENDING SCHOOL
03.2025 - 03.2025
Child Development Courses -
Cerro Coso Community College
Ridgecrest, CASkills
- Sales monitoring
- Budget assistance
- Recruiting and interviewing
- Orientating and trainingFlexible Self-directed and self-motivated team player who also works well independently
- Reliable and friendly employer who quickly learns and masters new concepts and skills
- Passionate about helping customers and creating a satisfying shopping experience
- Service- focused professional and friendly team player with a knack for building productive working relationships
- Extensive cash handling experience
- Personable Customer Service Associate dedicated to providing the highest level of customer service
- Outgoing, and efficient with the capacity to multitask
- Cashier who successfully manages large-volume orders and adeptly operates grills, deep-fat fryers and griddles Food service worker with fast food, retail and customer service experience
- Trained in food safety and handling scheduling Customer service expert food and beverages preparing Cheerful and energetic
- Dependable and reliable Cash handlingStrong communication skillsNeat, clean and professional appearance
- Excellent phone and in-person communication skillsOrganization, time management, and multitasking abilities
- Snack preparation
- Group management
- Activity planning
- Patience and empathy
- Child development
Certifications
- Food handling
- RBS certificate
- Bartender certification
Timeline
Online Bartending And Mixology - Mixology
ABC ONLINE BARTENDING SCHOOL
03.2025 - 03.2025
Bartender
DJs pub
02.2025 - Current
Assistant Manager
Chevron The Barn
06.2017 - Current
Head waitress/Head Bartender
Miso Sushi
04.2015 - 11.2016
Front Desk Receptionist
Smog Pros
06.2014 - 08.2016
Child Development Courses -
Cerro Coso Community College