Caleb Hughes
Murfreesboro,TN
Summary
Driven and dynamic Sales Associate Specialist with a proven track record at Target, adept in customer engagement and problem-solving. Excelled in leveraging product knowledge and teamwork to enhance customer satisfaction and drive sales. Skilled in POS system operations and inventory management, contributing to significant store performance improvements. Well trained in the truck unloading process. Dedicated to practicing safety protocols and procedures to their full extent. Knowledgeable about wearhouse organization and spacial management. Experienced with pallet maneuvering and organization. Able to lift 30+ pounds multiple times daily. Able to adapt to any role I am placed in as well as learn new roles of need be. Great with communication and a team player. Dedicated to completing my assigned tasks as well as helping others accomplish theirs if need be.
Overview
6
6
years of professional experience
Work History
Sales Associate Specialist
Target
Murfreesboro, TN
10.2018 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new hires on best practices in sales techniques, leading to improved overall team performance.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked on truck unload team
- Operated power equipment including cardboard bailer, trash compactor, hydraulic lift, pallet jacks, and electric pallet jacks.
- Maintained an organized and efficient wearhouse space
- Signed for venders dropping off orders
- Picked and stowed online orders
- Practiced safe lifting, including team lifts, on a daily basis
- Maintained a time efficient work process
- Regularly completed required training
- Trained multiple new team members on best practices and company policies
- Constantly given my best work effort and followed tasks to the best of my ability
Education
Not Completed - Unmanned Aircraft Systems Operations
Middle Tennessee State University
Murfreesboro, TNHigh School Diploma -
Smyrna High School
Smyrna, TN05.2017
Skills
- Effective negotiation
- Money Handling
- Store Opening and Closing
- Customer Assistance
- Product Knowledge
- Customer Service
- Problem-Solving
- Phone Etiquette
- POS system operations
- Time Management
- Teamwork and Collaboration
- Order Processing
- Policy and Procedure Adherence
- Cash Register Operation
- Flexible Schedule
- Relationship Building
- Store maintenance
- Product Merchandising
- Teamwork
- Independent judgement
- Retail Sales
- Customer Needs Assessment
- Conflict Resolution
- Customer Engagement
- Suggestive Selling
- Truck unloading
- Stocking and Receiving
- Display Setup
- Display building
- Attention to Detail
- Positive Customer Engagement
- Loading and unloading
- Warehouse Safety
- Order Picking
- Picking and Packing
- Self-Motivated and Disciplined
- Heavy Lifting
- Pallet Jack Handling
- Material Loading and Unloading
- Stacking and Staging
- Order Fulfillment
- Inventory Management
- Storage Organization
- Basic Mathematics
- Assembly and production
- Safety Protocols
- Safety Training
- Heavy Equipment Operation
- Hazardous Materials Handling
- Space Optimization
- Microsoft Excel
- Microsoft Outlook
- Equipment Troubleshooting
- Lifting and sorting
- Wrapping and boxing
- Physical Strength and Stamina
- Team Collaboration
- Critical Thinking
- Truck loading and unloading
- Decision-Making
- Pallet Jack Operation
- Storage Area Maintenance
Timeline
Sales Associate Specialist
Target
10.2018 - Current
Not Completed - Unmanned Aircraft Systems Operations
Middle Tennessee State University
High School Diploma -
Smyrna High School