Caleb Hulbert
Anchorage,AK
Summary
Experienced hospitality and service professional who is dedicated to utilizing empathy and compassion to create unforgettable experiences for people. I place a high value in my hard work ethic and bettering my communication techniques. I enjoy and seek out opportunities to collaborate with the people around me. Through my extensive experience as both a resilient leader and an invaluable team player, I will do whatever is necessary to make a positive impact on the project and the people I work with.
Overview
4
4
years of professional experience
Work History
Bike Tour Guide
Trek Travel
03.2024 - Current
- Led guided bike tours, ensuring safety and engagement for diverse groups.
- Facilitated pre-trip briefings, enhancing participant preparedness and satisfaction.
- Built personal relationships with guests to promote positive experiences.
- Monitored equipment maintenance, improving operational efficiency during trips.
- Trained new guides on best practices and company standards.
- Collaborated with local vendors to optimize logistics and resources.
Career Guidance Counselor
TRIO Educational Talent Search
08.2023 - 03.2024
- Provided individual career counseling sessions to students, assessing interests and goals.
- Developed and implemented workshops on college readiness and career exploration strategies.
- Primary focus on financial readiness and proficiency with students and their families.
- Collaborated with educational staff to enhance student access to resources and opportunities.
- Conducted assessments to identify student strengths and areas for improvement in career planning.
Restaurant Waiter
The Mayor
05.2022 - 07.2023
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, demonstrating strong time management skills.
- Collaborated with kitchen staff to communicate orders accurately and timely, improving service flow.
- Trained new waitstaff on menu knowledge and service standards, enhancing team performance and consistency.
- Assisted in organizing special events, ensuring proper setup and execution to meet client expectations.
Education
CFP Education Program - Financial Planning
The American College of Financial Services
King Of Prussia, PA10-2026
Bachelor of Science - Finance
Northern Arizona University
Flagstaff, AZ05-2023
Skills
- Client Relationship Management & Trust Building
- Active Listening & Needs Assessment
- Interpersonal Communication & Client Education
- Analytical Thinking & Data-Driven Decision Making
- Problem Solving & Solution Development
- Decision Making Under Uncertainty
- Initiative & Process Improvement
- Leadership & Team Collaboration
Accomplishments
Trek Travel
Won "Newcomer of the Year" of 2024
- Awarded to the best new guide domestic and abroad based on performance scores from co-workers and guests.
Won "Best External WOW" of 2025
- Awarded to guide who went above and beyond and created the most memorable experience for a guest while on a trip.
Pi Kappa Alpha Fraternity
- Elected Vice President of Membership for Pi Kappa Alpha fraternity (2021-22)
- Elected Member of the Pi Kappa Alpha Executive Board (2021-22)
The "Well"
Co-Founder and Leader of "The Well" faith-based small group for students in Greek life at Northern Arizona University (2021-2023)
Timeline
Bike Tour Guide
Trek Travel
03.2024 - Current
Career Guidance Counselor
TRIO Educational Talent Search
08.2023 - 03.2024
Restaurant Waiter
The Mayor
05.2022 - 07.2023
CFP Education Program - Financial Planning
The American College of Financial Services
Bachelor of Science - Finance
Northern Arizona University