Accomplished professional with expertise in security and customer service, honed at Contemporary Services Corporation. Enhanced communication through detailed incident reporting and ensured safety by monitoring and patrolling. Proven ability in verbal communication and security camera monitoring, driving operational excellence and customer satisfaction. Recognized for resolving issues promptly, boosting customer loyalty by 20%.
Work History
Security Guard
3 Years 4 Months
Contemporary Services Corporation. | 04.2023 - Current
Prepared detailed reports on security incidents, enhancing communication with management.
Checked and verified photo identification prior to granting facility access.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Pharmacy Technician Trainee
1 Year 1 Month
Publix Corporation | 03.2022 - 04.2023
Assisted customers with inquiries, providing product information and support.
Collaborated with team members to ensure smooth store operations during peak hours.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Stocked, tagged and displayed merchandise as required.
Cashier
4 Years 1 Month
Publix Corporation | 03.2019 - 04.2023
Processed customer transactions efficiently using POS system.
Maintained clean and organized checkout area to enhance customer experience.
Handled cash and credit transactions accurately, ensuring secure payment processing.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.