Devin Jones
Jackson,MS
Summary
Supply Chain Specialist with a proven track record at Capstone Logistics LLC, leveraging data-driven insights and advanced Excel skills to enhance process efficiency. Exceptional customer service and problem-solving abilities, significantly improving operational outcomes. Expert in supply chain management and continuous improvement, adept at translating complex data into actionable strategies.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supply Chain Specialist
Capstone Logistics LLC
Canton, MS
08.2020 - Current
- Enhanced processes through data-driven insights in supply chain management
- Assembled data to support SCM planning
- Develop solutions to enhance process efficiency
- Applied spreadsheet analysis to boost inventory turns
Direct Care Staff
Florida Care Properties
Canton, MS
10.2018 - 05.2020
- Delivered active treatment to individuals with special needs, aiding their transition into a more normal lifestyle.
Vending Route Driver
ARAMARK
Canton, MS
08.2014 - 09.2019
- Ensured efficient loading operations and compliance with truck safety protocols
- Kept accurate inventory and service logs for effective operations
- Recorded customer concerns, complaints, and machine malfunctions every day
- Showcased outstanding customer service consistently
- Performed maintenance on vending machines according to daily specifications
- Ensured timely fueling of company vehicles
- Ensured comprehensive reports post vehicle inspections
- Ensured prompt reporting of required vehicle repairs to management
- Sustained high standards of cleanliness in all vehicle and vendor locations
- Complied with company safety policies in all job duties
Customer Service Representative
Humana
Madison, MS
08.2016 - 08.2018
- Analyzed data and understood expectations for improved customer experience through proactive and reactive measures
- Maintained high-level world-class service and professionalism.
- Identified appropriate offerings catering to client requirements
- Proficient in implementing HIPAA compliance standards
Photography Assistant
BIG PRETTY PICTURES
Canton, MS
08.2015 - 08.2016
- Facilitated effective shoot management ensuring hassle-free execution
- Clarified daily format details in advance with photographers
- Configured equipment for optimal performance
- Documented work process with candid photos for marketing material
- Handled primary studio administration tasks, including telephone management and photography digital filing.
Cashier/Customer Service
Michaels Arts and Crafts
Bossier City, LA
04.2012 - 06.2014
- Completed sales accurately using multiple payment options
- Utilized computerized registers for transactions
- Provided creative suggestions for projects
Tutor and Teachers Assistant
ASAAP Daycare Center
Hattiesburg, MS
11.2011 - 05.2012
- Collaborated with students and instructors enhancing the learning atmosphere
- Facilitated the execution of educational activities
- Completed administrative duties like document duplication and digital work for faculty
- Ensured safety standards were met during usage
- Conducted targeted instruction to enhance student engagement
Cashier
Chick-fil-A
Hattiesburg, MS
05.2009 - 02.2011
- Handled various customer service tasks
- Managed point-of-sale systems effectively
- Support kitchen staff in food prep activities
- Provided friendly service to patrons
- Ensured all activities met stringent health guidelines
Education
High School Diploma -
Oak Grove High School
Hattiesburg, MS05.2011
Skills
- Supply Chain Management
- Customer service
- Direct support
- Disability
- Autism
- Personal Care
- Administrative Experience
- Analysis skills
- Direct Care
- Home Health
- SCM
- Data entry
- Data analytics
- Customer support
- Computer skills
- Microsoft Outlook
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Continuous improvement
Certification
- First Aid Certification
- Driver's License
Timeline
Supply Chain Specialist
Capstone Logistics LLC
08.2020 - Current
Direct Care Staff
Florida Care Properties
10.2018 - 05.2020
Customer Service Representative
Humana
08.2016 - 08.2018
Photography Assistant
BIG PRETTY PICTURES
08.2015 - 08.2016
Vending Route Driver
ARAMARK
08.2014 - 09.2019
Cashier/Customer Service
Michaels Arts and Crafts
04.2012 - 06.2014
Tutor and Teachers Assistant
ASAAP Daycare Center
11.2011 - 05.2012
Cashier
Chick-fil-A
05.2009 - 02.2011
High School Diploma -
Oak Grove High School
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