Caleb Kiatoukaysi
Merriam,KS
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Shift Leader
Mission Baskin-Robbins
12.2021 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Bachelor of Science - Computer Science
Kansas State University
Manhattan, KS 08.2023 - 05.2027
Skills
Positive Attitude
Cash Handling
Team Leadership
Problem-Solving
Team motivation
Problem Solving
Java (currently studying)
C# (currently studying)
WinForms (currently studying)
Timeline
Bachelor of Science - Computer Science
Kansas State University
08.2023 - 05.2027
Shift Leader
Mission Baskin-Robbins
12.2021 - 07.2024
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