Caleb Killian
Paris,TX
Summary
Hands-on learner with experience in automotive repair and diagnosing. Also has experience in computer repairing and server building. Hardworking, self-motivated, and a on task worker. Able to adapt to sudden changes within workplace and make needed changes in a routine.
Overview
8
8
years of professional experience
Work History
IT Technician I
Norstar
07.2022 - 09.2024
- Worked effectively in fast-paced environments.
- Setup and maintained MDM solutions such as Scale Fusion and Intune.
- Resolved technical issues related to Office 365 applications promptly, maintaining high levels of user satisfaction.
- Ensured data security by setting up proper access controls, permissions, and policies for all users.
- Configured hardware, devices, and software to set up work stations for employees.
IT Specialist
Paris Junior College
07.2021 - 06.2022
- Walked individuals through basic troubleshooting tasks.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Worked and maintained older devices, computers, and operating systems.
- Trained employees on new technologies, increasing competency levels across the organization.
Ford Service Technician
Ford Of Paris
09.2020 - Current
- Worked alone or in team-based systems to complete up to 20 oil changes each day
- Evaluated systems according to predetermined checklist and noted issues
- Performed maintenance duties and safely handled chemicals and solutions
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance
- Demonstrated increased knowledge of company products and equipment.
Honda Service Technician
Matthews Honda
09.2019 - 07.2020
- Completed routine tasks such as tire rotation and balancing, oil changes and brake services
- Demonstrated increased knowledge of company products and equipment
- Evaluated systems according to predetermined checklist and noted issues
- Diagnosed and troubleshooting problems, repairing and restoring machines to peak performance
- Performed maintenance duties and safely handled chemicals and solutions.
Tech Support
Honey Grove Independent School District
06.2017 - 06.2018
- Configured hardware, devices, and software to set up work stations for employees
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
- Removed and replaced malfunctioning components to correct hardware problems
- Completed inventory counts and organized supplies.
Wolfe City Grain Employee
Wolfe City Grain
06.2016 - 01.2017
- Bagged, sewed, stacked, and wrapped pallets of deer corn
- Worked, operated, and repaired heavy machinery and vehicles
- Setup equipment for faster production processes.
Education
Associate of Applied Science: Cyber Security -
Paris Junior College
Paris, TX05.2022
Associate of Science: Multidisciplinary Studies -
Paris Junior College
Paris, TX12.2020
High School Diploma -
Honey Grove High School
Honey Grove, TX05.2018
Skills
- Building and setting up computers and/or servers
- Help Desk
- Troubleshooting skills
- System maintenance and repair
- Server equipment installation
- IT Documentation
- Information Security
- Technical Documentation
Timeline
IT Technician I
Norstar
07.2022 - 09.2024
IT Specialist
Paris Junior College
07.2021 - 06.2022
Ford Service Technician
Ford Of Paris
09.2020 - Current
Honda Service Technician
Matthews Honda
09.2019 - 07.2020
Tech Support
Honey Grove Independent School District
06.2017 - 06.2018
Wolfe City Grain Employee
Wolfe City Grain
06.2016 - 01.2017
Associate of Applied Science: Cyber Security -
Paris Junior College
Associate of Science: Multidisciplinary Studies -
Paris Junior College
High School Diploma -
Honey Grove High School
Similar Profiles
Jordan ZachariasJordan Zacharias
Kitter/Laser Cutter at NorstarKitter/Laser Cutter at Norstar
Donald PlothDonald Ploth
Field Investigator at Norstar InvestigationsField Investigator at Norstar Investigations
EDNA LISSETTE TARANGO CANOEDNA LISSETTE TARANGO CANO
FINANCIAL ACCOUNTING SUPERVISOR at NORSTAR TRAILERS DE MEXICOFINANCIAL ACCOUNTING SUPERVISOR at NORSTAR TRAILERS DE MEXICO
Adam JohnsonAdam Johnson
Operations Sergeant Major at US Army National GuardOperations Sergeant Major at US Army National Guard
Irene HodsdonIrene Hodsdon
Store Manager at Bath and Body Works, Limited BrandsStore Manager at Bath and Body Works, Limited Brands