Caleb King
Elkhorn,NE
Summary
Driven Shift Leader with a proven track record at Penn Station Subs, excelling in team leadership and problem-solving to enhance customer satisfaction. Skilled in cash handling and maintaining a positive attitude under pressure, I consistently ensure safety and efficiency, leading to a significant reduction in discrepancies and complaints.
Overview
3
3
years of professional experience
Work History
Shift Leader
Penn Station Subs
01.2022 - 08.2024
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Valet
Gold Shield Limousine
12.2023 - 05.2024
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Maneuvered vehicles into designated areas to maximize parking capacity.
Education
High School Diploma -
Veritas Christian Academy
Lexington, KY05.2024
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Flexible Schedule
Timeline
Valet
Gold Shield Limousine
12.2023 - 05.2024
Shift Leader
Penn Station Subs
01.2022 - 08.2024
High School Diploma -
Veritas Christian Academy
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