Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

Caleb LeDay

Rosharon,TX

Summary

My name is Caleb LeDay I'm 25 years old and from Lake Charles Louisiana, USA. Professional Secretary with over 1 years of experience managing daily administrative support tasks and operations in hospital industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 1 year of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

4
4
years of professional experience

Work History

Secretary

Baylor St. Luke's Medical Center
Houston, TX
01.2021 - Current

First, i made sure that all my staff Nurses and PCA's are ready to start with day to help provide efficient communication on the floor. With this comes phones and walkies talkies. Second, be sure to have all patients needs met and all patient new or currently must be properly checked in at all times. If the floor needs assistance with more materials or food It's really Important to re-stock the floor at all times.

  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Completed accurate daily report documents, memos and invoices.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Sales Associate

Zales The Diamond Store
Pearland, TX
03.2018 - 09.2020

Taking accountability by making sure all customers needs were met. The most important thing was take see the customer happier than when they entered the store. Connection with the customers and putting their needs first is valuable. To help figure out whats exactly on they're hearts and to make a final decision.

  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Processed product returns and assisted customers with other selections.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained records related to sales, returns and inventory availability.

Education

High School Diploma -

San Jacinto College District
Pasadena, TX
05.2016

Skills

    I'm a fluent English speaker and my level of Spanish is advanced!

  • Judgment and Decision Making
  • Multi-Line Telephone Systems
  • Verbal and Written Communication
  • Multitasking and Time Management
  • Bilingual in Spanish and English
  • Problem Solving
  • Microsoft Office
  • Fast Learner
  • Administrative Procedures
  • Clear Communication
  • Customer Service

Languages

Spanish
Full Professional

Timeline

Secretary

Baylor St. Luke's Medical Center
01.2021 - Current

Sales Associate

Zales The Diamond Store
03.2018 - 09.2020

High School Diploma -

San Jacinto College District
Caleb LeDay