Caleb Lincoln
PORT SAINT LUCIE
Summary
I am a motivated individual with experience in customer service and sales. I look to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills for great customer service. Hardworking and passionate job seeker eager to secure the necessary assignment pertained to my position. I will help the team achieve company goals. Experience in building customer relationships and understanding customer needs. Results-oriented for engaging with customers to help establish rapport and exceed expectations.
Overview
1
1
year of professional experience
Work History
Sales Trainee
Apricot Solar
02.2023 - 03.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and assisted with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained qualified staff by teaching best practices, procedures, and sales strategies.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Sales Representative
SAM MARTIN'S WINNERS CIRCLE
11.2022 - 02.2023
- Trained and Mentored new sales representatives.
- Retained client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products and services to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed strong rapport with customers and created positive impression of business.
Restaurant Team Member
Popeyes
03.2022 - 09.2022
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used proper techniques to prepare food and ingredients.
- Prepared food orders, cooked and operating food station.
- Assisted with in-store operations by carrying and disassembling delivery boxes
- Followed health and safety protocols, Habitually verifying Food freshness and sanitation policies being it crucial for maintaining sanitary standards for customers and staff.
- Performing Professional Customer Service by Resolving customer complaints to maintain positive reputation.
- Used slow periods to restock supplies, clean work station and communicate with staff.
- Organized kitchen, dining and service areas. Dishwashing and Cleaning floors and Work stations.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05.2021
Skills
- Sales Expertise
- Product and Service Management
- Product Knowledge
- Time Management
- Active Listening
- Marketing
- Process Improvement
- Customer Service
- Interpersonal Skills
Timeline
Sales Trainee
Apricot Solar
02.2023 - 03.2023
Sales Representative
SAM MARTIN'S WINNERS CIRCLE
11.2022 - 02.2023
Restaurant Team Member
Popeyes
03.2022 - 09.2022
High School Diploma -
Treasure Coast High School
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