Caleb Llewellyn
Richmond,VA
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of [Location] history, architecture and events. Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences. Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of [Location] with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
Certification
Work History
White Water Raft Guide
Rva Paddlesports
05.2023 - 09.2023
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Established positive relationships with tour members through fun and engaging conversation.
- Guided groups of up to [Number] people on scheduled tours.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Furnished customers with unique experiences by developing and creating new tour routes.
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
- Checked tour vehicles for cleanliness, safety and functionality.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Education
Bachelor of Science - Water Policy And Management
Virginia Tech
Blacksburg, VA05.2027
Skills
- Client Support
- First Aid
- Leading Groups
- Reservation Software
- Customer Satisfaction
- Staff Management
- Safety Gear
- Financial Transactions
- Team Meetings
- Ensuring Guest Safety
- Quality Control Standards
- Weather Assessments
- Plan Tour Routes
- Area Research
- Educate Visitors
- Monitor Group Safety
Certification
CPR Certification
Swift Water Rescue Certification
Timeline
White Water Raft Guide
Rva Paddlesports
05.2023 - 09.2023
Bachelor of Science - Water Policy And Management
Virginia Tech
CPR Certification
Swift Water Rescue Certification
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