Madison Sharer

• Built personal relationships with guests to promote positive experiences.
• Utilized effective communication and problem-solving skills to quickly resolve customer issues.
• Worked closely with management staff to create new and lucrative tours.
• Planned and executed efficient trips through leadership and organization
• Promoted to leadership position within the first two-months of my employment

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• On average, I waited on 60+ patrons each shift

• Organized and stocked merchandise to keep necessary levels for sales demand.
• Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
• Completed floorsets, filled floor, and rang up customers.
• Communicated product information with confidence and educated consumers about company.

- I was employed here throughout school breaks and the summer.

• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Trained new waitstaff on proper food handling, customer service and safety procedures.
• On average, I waited on and assisted 40+ patrons per shift

• Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
• Assisted with coordination and administration of complete dance program.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.