
Dynamic Technology Analyst with a proven track record at TCC Verizon, excelling in customer service and problem-solving. Skilled in creating tailored solutions that enhance customer satisfaction and drive sales. Recognized for effectively deescalating situations and fostering positive experiences, while maintaining a focus on operational efficiency and team collaboration.
• Connecting with customers coming into the store to meet all their needs and provide them with the best possible experience and helping to create them a solution that meets or exceeds their needs.
• Offering every customer all deals and products available to ensure they are given every opportunity.
• Deescalating situations and turning them into positive and helpful experiences.
Customer Service
Sales Experience
Problem Solving
Time Management