Caleb Miller
Frisco,TX
Summary
Detail-oriented administrative and operations professional with proven expertise in healthcare records management, food service operations, and event coordination. Skilled in managing complex documentation and leading teams in fast-paced environments. Proficient in EMR systems, Microsoft 365, and multi-channel communication. Certified in CPR and Lifeguarding, with a strong commitment to safety and creating memorable experiences.
Overview
7
7
years of professional experience
Work History
Medical Records Specialist
Adaptive Home Health
Plano, TX
11.2024 - 03.2025
- Uploaded physician progress notes, history and physicals into electronic medical records
- Coded and analyzed medical records based on document type, ensuring accuracy and compliance
- Coordinated with physicians and therapy agencies to ensure accuracy of medical records while managing high call volumes in a fast-paced environment
- Managed fax operations using Forcura to ensure timely communication of critical documents
Lead
The Sandwich Spot
Frisco, TX
01.2023 - 01.2024
- Oversaw daily preparation and production of food items in a fast-paced environment, meeting food safety and quality standards
- Maintained facility cleanliness and readiness, complying with sanitation and operational guidelines
- Trained and onboarded 10+ new employees on food prep, safety procedures, and production workflows
- Processed customer orders using the Clover POS system, ensuring accuracy and prompt service
- Fulfilled delivery orders via DoorDash and GrubHub, and handled phone-in food orders
- Ordered ingredients from Sysco and US Foods, managing inventory to meet fluctuating demand
Coach
Swim America
Frisco, TX
01.2022 - 04.2022
- Coached ~60 students across 35 weekly classes, preparing them for competitive swim team placement
- Delivered individualized instruction and goal-driven progress plans for each student
- Communicated student progress to parents through regular evaluations and feedback
- Ensured safety by applying CPR and lifeguard training when needed
Trail Manager / Scare Actor
Private Haunted Trail
Frisco, TX
10.2018 - Current
- Performed as a scare actor for large crowds, creating immersive guest experiences across multiple years
- Promoted to Trail Manager in 2024; supervised nightly operations including actor performance, guest interactions, and safety protocols
- Set up and tore down the trail each night, ensuring all scenes and props were show-ready and compliant with safety standards
- Transported actors to and from the trail using a golf cart, coordinating timely arrival for shift changes and scenes
- Conducted nightly performance evaluations and reported feedback to the director to support show quality and cast development
- Ensured a safe, fun, and organized environment for both performers and guests during high-traffic events
- Returning for the 2025 season in a continuing leadership role
Education
High School Diploma -
Lone Star High School
Frisco05-2022
Skills
- KanTime
- HomeCare HomeBase
- Kinnser
- Drs' Alliance
- SutureSign
- Forcura
- Microsoft 365
- Google Workspace
- Clover POS
- DoorDash
- GrubHub
- HIPAA Compliance
- High-Volume Call Handling
- Customer Service
- Inventory Monitoring
- Team Training
- Event Leadership
- Goal-Oriented Coaching
- CPR & Lifeguard Certified
Skills
KanTime, HomeCare HomeBase, Kinnser, Dr's Alliance, Suture Sign, Forcura, Microsoft 365, Google Workspace, Clover POS, DoorDash, GrubHub, Medical Record Coding & Analysis, Therapy Note Management, HIPAA Compliance, High-Volume Call Handling, Start-of-Care Coordination, Customer Service, Phone Order Management, Vendor Coordination (Sysco, US Foods), Inventory Monitoring, Team Training, Event Leadership, Goal-Oriented Coaching, CPR & Lifeguard Certified
Timeline
Medical Records Specialist
Adaptive Home Health
11.2024 - 03.2025
Lead
The Sandwich Spot
01.2023 - 01.2024
Coach
Swim America
01.2022 - 04.2022
Trail Manager / Scare Actor
Private Haunted Trail
10.2018 - Current
High School Diploma -
Lone Star High School
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