Caleb Morales
San Diego,CA
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client's needs and return each to optimal quality of life. Highly organized with great aspirations in the legal realm.
Overview
6
6
years of professional experience
Work History
Case Manager
Law Offices Of Samer Habbas & Associates, PC
06.2023 - Current
- Currently responsible for the oversight of 105+ client's and their needs
- Contacted clients to schedule appointments and discuss progress of cases.
- Collaborated with attorneys to develop strategies for each case.
- Interviewed clients to obtain information relevant to cases.
- Assisted attorneys with reviewing and organizing witness reports.
- Conducted background investigations on defendant.
- Worked closely with 50+ physicians and other medical experts to provide the physical care for our clients.
- Helped deal with both first and third party insurances on a weekly basis on behalf of our clients
Volunteer
Heed The Need
09.2019 - Current
- Helped pick up donations from various stores around the San Diego area
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Provided immediate responses to questions from volunteers.
- Assisted in distributing food to the elderly in the South Bay during the pandemic
Office Administrator
Faith Tabernacle Apostolic Church
12.2022 - 04.2023
- Delivered clerical support by handling range of routine and special requirements.
- Answered incoming telephone calls, took down messages and provided information.
- Sorted and organized files, spreadsheets and reports.
- Assisted the church by leading the youth group of over 120 young people by planning and promoting activities and regularly helping in outreach attempts
Immigration Intern
International Rescue Committee, IRC
01.2022 - 05.2022
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone and email to provide information.
- Utilized Microsoft Teams to communicate with coworkers, compile data and produced timely reports.
- Developed strong organizational and communication skills through coursework and volunteer activities
Granite Installer
Ghiloni Granite Design
05.2018 - 08.2018
- Helped grout kitchens, floors, showers, etc.
- Helped in picking up granite and tile from various stores int he San Diego area
- Followed company standards and code requirements for all jobs.
- Promoted customer satisfaction with top-notch service and support.
- Cleaned, organized and prepared work areas for new installations.
Education
Bachelor of Arts - Political Science
Point Loma Nazarene University
San Diego, CA05.2023
Skills
- Client Relations Strength
- Project Oversight
- Great Communicator
- Bilingual in Spanish and English (write, read and speak both fluently)
- Teamwork and Collaboration
- Organized and Efficient
- Telephone and Email Etiquette
- Attention to Detail
- Quick Learner
- Public Speaking
Accomplishments
- Gained the position of youth coordinator and helped multiply our youth group at Faith Tabernacle Apostolic Church from 45 young people to 125 young people in under two years
- Have been given the opportunity to speak at various church conferences relating to church growth and leadership in California, Nevada, Arizona, Maryland, New York, Virginia and in various parts of Mexico.
- Was able to help establish a donation drive at our local church and community in Normal Heights through the Toys for Tots Foundation.
- Initiated into the ministry as a deacon in September of 2021.
- Ordained as a minister in April 2023
- Supervised team of 14 staff members at our local humanitarian organization (Heed the Need)
- Supervise over 15 youth friendship groups around San Diego County
Hobbies
- Love to collect shoes
- Watch and play sports (Go Padres!)
- Serve faithfully at my local church
- Meet new people and make lasting friendships
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Case Manager
Law Offices Of Samer Habbas & Associates, PC
06.2023 - Current
Office Administrator
Faith Tabernacle Apostolic Church
12.2022 - 04.2023
Immigration Intern
International Rescue Committee, IRC
01.2022 - 05.2022
Volunteer
Heed The Need
09.2019 - Current
Granite Installer
Ghiloni Granite Design
05.2018 - 08.2018
Bachelor of Arts - Political Science
Point Loma Nazarene University
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