Caleb Morgan
Reno
Summary
Hardworking and passionate job seeker with strong organizational and people skills, equipped with strong customer relations. Flexes with changing demands and unique customers' needs to deliver customized solutions and maximize company profit.
Overview
1
1
year of professional experience
Work History
Outside Services
Toiyabe Golf Club
08.2022 - 08.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Worked with diverse types of weather and ground conditions.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Youth Baseball Coach
Carson City Blue Jays
03.2023 - 07.2023
- Modeled appropriate behavior on and off field.
- Planned and directed game strategies.
- Conducted multiple practices each week focused on developing high-performing and well-rounded players.
- Created and organized progressive training program for each specific position.
- Developed profound sense of team belonging throughout season.
- Exercised effective communication with members of community and team, acting as liaison and public face for organization.
- Developed relationships with clients to provide ongoing support and encouragement.
Customer Service
Greenhouse Garden Center
05.2022 - 08.2022
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Science -
University of Nevada, Reno
Reno, NV06.2027
High School Diploma -
Carson High School
Carson City, NV06.2023
Skills
- Building Relationships
- Goal-Setting and Achievement
- Verbal Communication
- Excellent People Skills
- Customer Service
- Customer Relations
Additional Information
References:
Nick Brown
Toiyabe Golf Course
(775) 400-6452
Nick Domitrovich
Carson High School Baseball
(775) 400-9489
Julie Ruf
Greenhouse Garden Center
(775) 882-8600
Timeline
Youth Baseball Coach
Carson City Blue Jays
03.2023 - 07.2023
Outside Services
Toiyabe Golf Club
08.2022 - 08.2023
Customer Service
Greenhouse Garden Center
05.2022 - 08.2022
Bachelor of Science -
University of Nevada, Reno
High School Diploma -
Carson High School
Similar Profiles
Jovanni GonzalezJovanni Gonzalez
Independent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf ClubIndependent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf Club
María A ContrerasMaría A Contreras
Hemodialysis Nurse at Toiyabe Indian Healthcare ProjectHemodialysis Nurse at Toiyabe Indian Healthcare Project
Barbi GeorgeBarbi George
Director of Operations at Geronimo Golf Club Operations LLC, DBA Valley View Golf ClubDirector of Operations at Geronimo Golf Club Operations LLC, DBA Valley View Golf Club
Avery LaflammeAvery Laflamme
Machine Operator III at Panasonic Corp of North AmericaMachine Operator III at Panasonic Corp of North America
Crystal BolinCrystal Bolin
Animal Care Manager at Private PracticeAnimal Care Manager at Private Practice