Summary
Overview
Work History
Education
Skills
References
Timeline
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Caleb Newberry

Manitowoc,Wisconsin

Summary

Motivated in environmental science research, I am seeking a position to gain hands-on experience and further my career. I have a strong drive to succeed, and a fierce desire to learn. I can contribute my knowledge and skills to the organization, and enhance my and the team's experience through continuous learning and teamwork.

Overview

5
5
years of professional experience

Work History

Veterinary Assistant

Memorial Drive Veterinary Clinic
Manitowoc, WI
05.2023 - 05.2025
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Prepared laboratory slides for microscopic examinations.
  • Maintained accurate medical records of all patients..
  • Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Interpreted lab results for heartworm testing, parasites, and skin scrapings.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Educated clients on proper animal health care routines.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Obtained information and history from clients to maintain medical charts.
  • Operated radiographic and ultrasound equipment.
  • Assisted veterinarians in examining animals.

Field Coordinator

University of Wisconsin Green Bay
Manitowoc, WI
05.2024 - 08.2024
  • Ensured the safety of the team outside the lab, including gear, transportation, weather concerns, and environmental hazards.
  • Navigation to sampling sites.
  • Sampling and data gathering of restoration sites through various means.
  • Lab operations, including, but not limited to, E. Coli testing in water, pH, turbidity, phosphorus, dissolved oxygen, and ammonia testing.
  • Coordination between interns in a lab and field setting.
  • Data management and analysis.
  • Collaboration on a project to present our findings.
  • Assisted and mentored high school interns in an ecological survey of Silver Creek, Manitowoc.

Guest Experience Specialist

Petco
Manitowoc, Wisconsin
09.2021 - 05.2023
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed large volume of guests and improved overall customer service.
  • Greeted guests at front desk, by name when possible, warmly offered assistance and went extra mile to answer questions or resolve issues beyond guest expectations.
  • Educated guests in a variety of animal needs.
  • Providing care for an assortment of animals in store.
  • General store maintainence and upkeep.

Guest Experience Leader

Petco
Palm Harbor, FL
03.2020 - 08.2021
  • Trained and mentored specialists in application of soft skills, guest recovery strategies and performance optimization techniques.
  • Conducted performance evaluations to check associates' performance and compliance with policies.
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Promptly responded to customer inquiries and resolved complaints to promote loyalty.
  • Assisted guests by presenting high-energy and enthusiastic product and service promotions, by quickly meeting customer needs and by following up to confirm outstanding experiences.

Education

High School Diploma -

Keswick Christian School
St. Petersburg, FL
05.2017

The Farmory
Green Bay, WI

Bachelor of Science - Environmental Science

UWGB
Manitowoc, WI

Skills

  • Customer Service
  • Guest Orientation
  • Data Entry
  • AAUS certified
  • Open water certified
  • Scientific diving experience
  • Fish and coral surveys in the Gulf of Mexico
  • Preformed reef assessments and coral restoration in proximity to Looe Key and Summerland Key, FL in collaboration with MOTE Marine Laboratory This included coral restoration, monitoring of transplanted coral at the restoration site, REEF Fish surveys, AAGRA benthic surveys
  • Maintenance and care of aquaculture and aquaponics systems at The Farmory, Green Bay
  • Animal care
  • Animal handling
  • Animal Behavior
  • Lab operations
  • Urgent care
  • Client education
  • Field Coordinator in UWGB's 2024 Stream restoration monitoring project

References

  • Katie Cooper, SCUBAnauts Intl dive safety officer, katiecooper@scubanautsintl.org
  • Tina Wilcox, General Manager of Petco, Manitowoc, WI, 920-973-3664
  • Benjamin Middendorf, Selling Experience Leader of Petco, Palm Harbor, FL, 727-831-6937
  • Dani Krerowicz, Manager of Memorial Drive Veterinary Clinic, Manitowoc WI, 920-717-8472

Timeline

Field Coordinator

University of Wisconsin Green Bay
05.2024 - 08.2024

Veterinary Assistant

Memorial Drive Veterinary Clinic
05.2023 - 05.2025

Guest Experience Specialist

Petco
09.2021 - 05.2023

Guest Experience Leader

Petco
03.2020 - 08.2021

High School Diploma -

Keswick Christian School

The Farmory

Bachelor of Science - Environmental Science

UWGB

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