Caleb Rhoades

Server Duties

• Performed outstanding customer service on a consistent basis
• Communicated efficiently with coworkers, managers, and guests
• Described food and beers to guests with extensive knowledge and gave recommendations about personal favorites
• Operated POS systems to carry out a variety of duties such as payments, gift cards, and special deals.
• Often received complements and positive reviews about service.

Merchandiser Duties

• Led team through the completion of Summer Lineup. These duties included presented ideas, discussing designs, contacting wholesale vendors, and unloading orders once they reached the brewery.
• Put together online merch and giftcard orders
• Carried out inventory checks to make sure merch was up to date
• Talked to guests when unable to perform order due to stock shortages

• Promoted from host to server by demonstrating excellent work ethic and professionalism
• Shadowed by new employees to contribute to their training
• Often receives compliments from quests, coworkers, and managers about attentive customer service
• Possesses strong teamwork skills and leads by example
• Operated POS terminals to input orders, split bills, and calculate totals
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests
• Stocked items needed for the day
• Prepped food supplies that were needed while strictly following health codes

• Trained new team members
• Consistently provided friendly guest service and heartfelt hospitality
• Provided customers with fast and accurate service
• Promptly and empathetically handled guest concerns and complaints
• Stocked and prepped needed items throughout the day