Caleb Ricart
St. Petersburg,Florida
Summary
Enthusiastic and reliable as well as takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Digital Marketer
Imagine Tours & Travel
02.2023 - Current
- Identified growth opportunities and developed initiatives to increase market share.
- Increased client satisfaction with timely delivery of high-quality graphic design work on multiple projects.
- Delivered emailers, brochures, internal communications and other graphic design projects.
- Developed technical solutions required to accommodate specific user-facing assets
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Implemented changes and integrated requested elements to streamline business operations.
Server
Izziban K-BBQ & Sushi
02.2022 - 12.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Served food and beverages promptly with focused attention to customer needs.
Skills
- Marketing strategy
- Communication
- Reliability
- Organization
- Time Management
- Problem Solving
Timeline
Digital Marketer
Imagine Tours & Travel
02.2023 - Current
Server
Izziban K-BBQ & Sushi
02.2022 - 12.2022