Caleb Salm
Appleton,WI
Summary
Adaptable technician with a strong foundation in medical equipment maintenance and patient interaction. Known for ensuring high levels of customer satisfaction while maintaining compliance with safety protocols and infection control measures.
Overview
4
4
years of professional experience
Work History
Technician
Pinnacle Cataract and Laser Institute
Appleton, WI
06.2025 - 08.2025
- Assisted in patient check-in and verification processes.
- Maintained and organized medical equipment for optimal readiness.
- Provided support during patient consultations and procedures.
- Documented patient information in electronic health records accurately.
- Ensured compliance with safety protocols and infection control measures.
- Scheduled follow-up appointments and coordinated patient communications effectively.
- Collaborated with healthcare professionals to enhance patient care experiences.
- Maintained records of repairs, calibrations, and tests performed on equipment.
Technician
Valley Eye Associates
Appleton, WI
05.2024 - 07.2024
- Assisted in patient check-in and verification processes.
- Maintained and organized medical equipment for optimal readiness.
- Conducted preliminary eye exams using specialized diagnostic tools.
- Provided support during patient consultations and procedures.
- Documented patient information in electronic health records accurately.
- Ensured compliance with safety protocols and infection control measures.
- Collaborated with healthcare professionals to enhance patient care experiences.
- Managed quality control and maintained high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
Support
Scheels
Appleton, Wisconsin
06.2023 - 08.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Drive through
Culver's Restaurant
Appleton, Wisconsin
06.2021 - 09.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
- Maintained organized and clean checkout area for optimal customer experience.
- Handled cash, credit, and debit transactions accurately and securely.
- Collaborated with team members to manage peak hours effectively.
Education
Bachelor of Science - Biochemistry
UW - Madison
Madison, WI05-2029
Skills
- Patient care
- Electronic health records
- Medical equipment maintenance
- Technical troubleshooting
- Quality control
- Effective communication
Affiliations
- Played varsity football 4 years at my highschool
- I have been a buddy in the Miracle League for 6 years
- Was in NHS my last 2 years of highschool
Accomplishments
- I was a valedictorian at my high school
- I won AP scholar with distinction my senior year in highschool
Languages
Spanish
Limited
Timeline
Technician
Pinnacle Cataract and Laser Institute
06.2025 - 08.2025
Technician
Valley Eye Associates
05.2024 - 07.2024
Support
Scheels
06.2023 - 08.2023
Drive through
Culver's Restaurant
06.2021 - 09.2022
Bachelor of Science - Biochemistry
UW - Madison
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