Caleb Scofield
Summary
Hardworking Automotive Technician with 1.5 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Automotive Service Technician
Mangold Ford
06.2022 - Current
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Parts Counter Person
Mangold Ford
10.2022 - 05.2023
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and parts department for use in the shop and automotive equipment.
- Processed and reshelved return orders, checking for discrepancies, and potential usage.
- Assisted customers with diagnosing problems for their vehicles and purchasing necessary replacements.
- Stocked and managed stock of parts.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Ordered parts from various distributors to fulfill demands.
- Organized parts storage and stocked inventory according to established guidelines.
- Assisted customers in finding appropriate parts promptly.
Shop Attendant
Mangold Ford
03.2022 - 06.2022
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
- Received incoming shipments of goods and materials by unloading delivery trucks.
- Kept equipment operating by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Organized shelves to remove slow moving items and add new merchandise.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Helped managers with daily checklists and last-minute requirements.
Detailer
Mangold Ford
05.2020 - 03.2022
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Washed cars and trucks daily for auto dealership.
Education
Associate of Applied Science - Automotive Technology
Illinois Central College
East Peoria, IL05.2025
High School Diploma -
Eureka High School
Eureka, IL05.2023
Skills
- Valid Driver's License
- Time Management
- Writing Work Tickets
- Installations and Repairs
- Safety Awareness
- Diagnostic Procedures
- Vehicle Maintenance and Repair
- Hand and Power Tools
- Operating Pneumatic Tools
- Training Junior Team Members
- Brake Systems Understanding
- Work Planning and Prioritization
- Heavy Lifting
- Installing Equipment
Timeline
Parts Counter Person
Mangold Ford
10.2022 - 05.2023
Automotive Service Technician
Mangold Ford
06.2022 - Current
Shop Attendant
Mangold Ford
03.2022 - 06.2022
Detailer
Mangold Ford
05.2020 - 03.2022
Associate of Applied Science - Automotive Technology
Illinois Central College
High School Diploma -
Eureka High School
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