Caleb Shamo
Boulder City,NV
Summary
Experienced computer security professional with a strong background in the IT field. Pursuing a Bachelor's Degree in Cybersecurity (set to graduate in December 2024) and committed to furthering education through certifications. Recognized for learning quickly and maintaining a positive attitude while welcoming constructive criticism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Technician
CyberSmart LLC
08.2022 - Current
- Responded to approximately 30-50 support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Maintained office PCs, networks and mobile devices.
Disposition Specialist
Conservice
10.2021 - 08.2022
- Worked with property owners to handle utility payments and correspondence with utility providers.
- Handled up to 40 property dispositions at a time, managing time effectively to complete tasks as efficiently as possible.
- Followed all company policies and procedures to deliver quality work.
- Collaborated with several cross-functional teams to achieve project goals on time and within budget.
Production Worker
S.E.I.
07.2020 - 09.2021
- Produced roughly 100 tie-dye kits an hour, packaged them, and prepared them for shipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Maintained a clean work environment, ensuring compliance with both company standards and regulatory requirements.
Education
Information Technology (Cybersecurity) -
Utah State University
Logan, UT09.2024
Skills
- Telephone communication
- Time management
- Python programming
- Basic SQL knowledge
- Microsoft 365 administration
- Firewall Management
Certification
CompTIA Security+
Timeline
IT Technician
CyberSmart LLC
08.2022 - Current
Disposition Specialist
Conservice
10.2021 - 08.2022
Production Worker
S.E.I.
07.2020 - 09.2021
Information Technology (Cybersecurity) -
Utah State University
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