Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Spegman

Summary

Senior Account Manager at Meltwater with a proven track record in business development and account growth. Achieved top performance in retention targets while mentoring teams to improve sales results. Expert in fostering customer relationships and driving upsell initiatives in a consultative manner, ensuring exceptional service and satisfaction.

Results-driven account management professional prepared for next challenging role. Known for strong collaboration skills and delivering consistent, impactful results. Highly skilled in strategic planning and client communication, with reliable and adaptable approach to changing business needs.

Overview

8
8
years of professional experience

Work History

Senior Account Manager

Meltwater
01.2022 - Current
  • Developed long-lasting client relationships by providing exceptional customer service and support. Consistently achieved and outperformed Gross churn target
  • Never missed a quarterly upsell motion target. Was top performing rep across MM and SMB segments for both gross and net retention targets in 2024.
  • Coordinated efforts across teams to ensure seamless delivery of products and services to clients and drive cross sale and upsell motions.
  • Mentored account management teammembers to develop skills and increase company revenue.

Franchise Sales Consultant

The Mosquito Authority
01.2020 - 03.2022
  • Assisted in the expansion of franchise networks through targeted outbound efforts.
  • Conducted thorough market research to identify potential growth opportunities within specific territories.
  • Conducted detailed analyses of competitor offerings within target markets; recommended strategies for maintaining a competitive edge.
  • Improved franchisee satisfaction by providing dedicated support and training programs.
  • Assisted in closing 32 locations

Account Executive

Tom James
03.2017 - 12.2019
  • Grew a portfolio of 150 clients within 2 years, achieved President's club in 2018, full commission sales role
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

Education

Bachelor of Arts - Criminal Justice

High Point University
High Point, NC
05-2016

Skills

  • Business development
  • Schedule management
  • Partnership development
  • Sales expertise
  • Account growth
  • Account management
  • Customer relationships

Timeline

Senior Account Manager

Meltwater
01.2022 - Current

Franchise Sales Consultant

The Mosquito Authority
01.2020 - 03.2022

Account Executive

Tom James
03.2017 - 12.2019

Bachelor of Arts - Criminal Justice

High Point University