Results-driven professional with expertise in analytical thinking and creative problem-solving. Proven ability to deliver impactful solutions in dynamic environments. Committed to continuous learning and innovation to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
To-Go Server
Olive Garden
Tyngsboro
03.2022 - Current
Processed transactions and managed orders efficiently using POS system.
Resolved customer complaints with professionalism, promoting positive dining experiences.
Trained new team members on to-go service procedures and customer interactions.
Accurately handled payments for take-out orders via POS system and credit card machine.
Operated cash register, collected payments, and provided change as needed.
Disney College Program Intern
Walt Disney World Resort
Lake Buena Vista
08.2024 - 01.2025
Adhered to strict guidelines for guest interactions and service delivery.
Collaborated with government agencies during hurricane response to provide meals for guests.
Cultivated a creative and welcoming environment to enhance guest experience.
Trained new interns in college program to ensure effective onboarding.
Served as general teller, managing significant cash flow while supporting guest services.
Logged all financial transactions into online systems and submitted nightly reports via email.
Cashier
Market Basket
Hudson
07.2019 - 03.2022
Maintained organized checkout area to improve customer experience.
Trained new cashiers on operational procedures and customer service standards.
Assisted customers in locating products, addressing inquiries, and providing product recommendations.
Processed sales transactions efficiently to minimize customer wait times.
Executed additional duties assigned by management as required.