Areli Balleza
Olathe
Summary
Dynamic and results-driven professional with a proven track record across all the jobs I have worked at, excelling in customer service and accuracy. Adept at multitasking and fostering collaboration, I consistently enhance customer satisfaction while maintaining cleanliness standards. Recognized for my adaptability and strong food handling skills, I thrive in fast-paced environments.
Diligent Desired Position with strong background in providing efficient and friendliness in fast-paced environments. Successfully contributed to smooth operations by ensuring timely and accurate order fulfillment. Demonstrated excellent communication and multitasking skills, consistently maintaining high levels of customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
To-Go Server
Kmachos Overland Park
Overland Park, KS
04.2024 - Current
- Delivered high-quality service in fast-paced environment, ensuring customer satisfaction with each order.
- Managed order preparation and packaging efficiently, maintaining accuracy during peak hours.
- Communicated effectively with kitchen staff to streamline order fulfillment and minimize delays.
- Assisted customers with menu selections, providing recommendations based on preferences and dietary needs.
- Maintained cleanliness and organization of service area, adhering to health and safety regulations.
- Adapted quickly to changing demands, demonstrating flexibility in roles during busy shift periods.
Manager's Assistant
Doc Greens Olathe
Olathe, KS
01.2023 - 10.2024
- Coordinated daily operations to ensure efficient team workflow and service delivery.
- Managed scheduling and communication between management and staff to enhance productivity.
- Assisted in inventory management, tracking supplies to maintain optimal stock levels.
- Developed training materials for new employees, fostering a supportive learning environment.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
Server
Kmachos Overland Park
Overland Park, KS
04.2024 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu offerings and service standards.
Crew Member
Doc Greens Olathe
Olathe, KS
07.2021 - 10.2024
- Prepared and assembled fresh ingredients for menu items following established recipes.
- Delivered excellent customer service while efficiently taking and processing orders.
- Maintained cleanliness of workstations, dining areas, and equipment to ensure a safe environment.
- Collaborated with team members to streamline workflow during busy shifts, enhancing service speed.
- Assisted in training new crew members on operational procedures and customer engagement techniques.
- Monitored inventory levels and reported shortages to management for timely replenishment of stock.
- Adapted to varying roles within the kitchen and front counter to meet dynamic business needs.
- Implemented best practices for food safety and sanitation in compliance with health regulations.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Assistant Lead Teacher
A Step Above Academy
Olathe, KS
04.2021 - 08.2021
- Assisted in developing lesson plans to enhance student engagement and learning outcomes.
- Supported classroom management by implementing effective behavioral strategies for diverse learners.
- Coordinated activities that promote social-emotional development among students.
- Facilitated communication between teachers, parents, and administration to ensure consistent support for students.
Education
High School Diploma -
Olathe West High School
Olathe, KS05.2021
Skills
- Strong multitasking
- Quick learner
- Sense of urgency
- Adaptable mindset
- Phone etiquette
- Order accuracy
- Food preparation
- Allergy awareness
- Cleanliness standards
- Tablet ordering systems
- Collaboration
- Goal oriented
- Food handling
- Food handler certification
- Team leadership
- Active listening
- Cash handling
- Self motivation
Certification
Food Handling
Languages
Spanish
Native or Bilingual
Timeline
To-Go Server
Kmachos Overland Park
04.2024 - Current
Server
Kmachos Overland Park
04.2024 - Current
Manager's Assistant
Doc Greens Olathe
01.2023 - 10.2024
Crew Member
Doc Greens Olathe
07.2021 - 10.2024
Assistant Lead Teacher
A Step Above Academy
04.2021 - 08.2021
High School Diploma -
Olathe West High School