Caleb Toombs
Piggott,AR
Summary
Personable and dedicated service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Industrial maintenance professional equipped to handle complex mechanical systems and ensure operational efficiency. Adept at troubleshooting, repair, and preventive maintenance with strong focus on safety and quality. Effective team collaborator, adaptable to changing needs, and consistently delivers reliable results. Skilled in hydraulics, pneumatics, welding, and electrical systems, with proactive approach to problem-solving and continuous improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shop Supervisor
Minerals Technologies
08.2024 - Current
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
SMS Service Representative
Minerals Technologies
09.2022 - 08.2024
- Worked closely with supervisors to ensure that tasks were completed according to company standards.
- Managed incoming calls from customers seeking assistance with their machines or other services.
- Performed inventory counts to ensure accuracy of stock levels on hand.
- Cultivated relationships with teammates to assist customers with inquiries or resolve problems.
- Consulted with customers regarding needs and addressed concerns.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Designed improved operations for equipment to meet customers needs
Construction Subcontractor
Taylor Construction and Roofing
07.2021 - 09.2022
- Reviewed and interpreted blueprints, drawings and models to verify specifications.
- Used hand tools, portable power tools and standard measuring instruments to complete daily tasks.
- Measured and marked cutting lines on wood and raw materials.
- Built shop structure on previously poured foundation.
- Positioned and installed floor joists, trusses and rafters.
- Performed demanding physical work over extended periods and modeled positive attitude.
Service Technician
Greenway Eqipment
02.2021 - 12.2021
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Skilled at working independently and collaboratively in a team environment.
- Enhanced equipment reliability by performing preventive maintenance and timely repairs on diesel engines.
- Provided exceptional customer service by thoroughly explaining repair needs and options to clients, leading to repeat business opportunities.
- Achieved high customer satisfaction ratings with prompt and accurate diagnosis of issues in diesel engines.
Diesel Technician
Legacy Equipment Company
07.2019 - 02.2021
- Assisted shop personnel and helped create cohesive and well-rounded technical environment centered around customer service, teamwork and learning.
- Removed malfunctioning parts and repaired components or installed new ones.
- Performed warranty service and filed all paperwork.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Reconditioned and replaced pistons, bearings, gears and valves.
- Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
- Performed troubleshooting on malfunctioning equipment, identified faults and repaired, replaced or refurbished components to restore full functionality.
- Tracked repairs made, labor time and parts used to calculate bill.
- Overhauled and repaired equipment such as tractors and harvesters to maintain efficient farm operations.
- Communicated with clients during service calls for top-quality customer service.
Utility Worker
Tmk Ipsco
01.2017 - 07.2019
- Followed daily maintenance lists to keep work areas productive and operational.
- Wore appropriate clothing, erected barricades and signage and used proper equipment and tools.
- Examined final products for conformance with quality and design standards.
- Flexed between positions to handle staff needs and meet schedules.
- Troubleshot machine malfunctions and made adjustments to correct problems.
- Recorded production details and accurately entered data into computerized systems.
Heavy Equipment Mechanic
MFA
02.2015 - 01.2017
- Conducted regular inspections of heavy machinery to identify potential issues before they escalated into costly repairs or downtime events.
- Improved equipment uptime by conducting thorough preventative maintenance on heavy machinery.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Operated range of heavy equipment on regular basis with advanced skill.
Farm Mechanic
Morgan Farms
04.2013 - 02.2015
- Increased productivity on the farm by keeping essential equipment running smoothly during critical periods such as planting and harvesting seasons.
- Provided emergency after-hours support as needed, ensuring timely response to any mechanical issues that arose outside regular working hours.
Education
High School Diploma -
Piggott High School
Piggott, AR05.2015
Skills
- Continuous Improvement
- Power and hand tool use
- Safety-oriented mindset
- Customer interaction
- Reliable & trustworthy
- Customer Relations
- Schedule Management
- Machine Maintenance
- Computer Skills
- Forklift Operation
- Punctual and Dependable
- Equipment Repair and troubleshooting
- Expense Control
- Process Improvement
- Training and mentoring
- Crane operations
- Problem resolution
- Mechanical troubleshooting
- Computerized maintenance management system
- Hydraulic systems
- Welding techniques
- Blueprint interpretation
- Pneumatic systems
- Electrical diagnostics
- Equipment calibration
- Measurement instruments
- Preventative maintenance
- Willing to learn
Affiliations
- Restoring antique cars and trucks
- Biking
- Camping
- Gaming
- Traveling
Languages
English
Professional
Accomplishments
- Bravo chips from sales for hard work and dedication
References
References available upon request.
Certification
- Forklift Certification
- It's uncommon to find more than 24 specific professional credentials directly sought by employers in the field of Farm Equipment Mechanics and Service Technicians, as the list above covers a comprehensive range of certifications that are commonly recognized and valued within the industry.
- Machine Operator Professional Certificates- Various providers specialized in machinery used by the industry.
Interests
- Auto Repair/Restoration
- Volunteering with youth sports programs
- Passionate about balancing physical health with mental and emotional wellness
- Youth Development Programs
- I like working with my hands and fixing things
- Outdoor Recreation
- Woodworking
- Gardening
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Camping
Timeline
Shop Supervisor
Minerals Technologies
08.2024 - Current
SMS Service Representative
Minerals Technologies
09.2022 - 08.2024
Construction Subcontractor
Taylor Construction and Roofing
07.2021 - 09.2022
Service Technician
Greenway Eqipment
02.2021 - 12.2021
Diesel Technician
Legacy Equipment Company
07.2019 - 02.2021
Utility Worker
Tmk Ipsco
01.2017 - 07.2019
Heavy Equipment Mechanic
MFA
02.2015 - 01.2017
Farm Mechanic
Morgan Farms
04.2013 - 02.2015
High School Diploma -
Piggott High School
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