Caleb Walker
4649 Kenross Drive, Columbus ,OH
Summary
Customer-oriented General Manager with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
7
7
years of professional experience
Work History
Retail General Manager
Verizon Wireless Corporation
12.2020 - Current
- Recognized as a .top-performing manager within the region due to excellent results achieved in sales growth among multiple retail locations.
- Develop high-performing teams through regular coaching, mentoring, and performance evaluations.
- Drive year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Develop customer relationships in the retail setting, delivering a positive company image and a worthwhile experience.
- Launch staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increase operational quality.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
Retail Sales Associate
Verizon Wireless Corporation
10.2016 - 12.2020
- Maximized profit margins by upselling products and suggesting add-on items that complemented customer purchases.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Contributed to team success by consistently meeting or exceeding individual sales goals.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
Education
Associate of Science - Social Sciences
Sinclair Community College
Dayton, OH05.2016
Skills
- Business Leadership
- Training and Development
- Customer Relations
- Quality Management
- Sales Tracking
- Team Management
- Marketing Strategies
Timeline
Retail General Manager
Verizon Wireless Corporation
12.2020 - Current
Retail Sales Associate
Verizon Wireless Corporation
10.2016 - 12.2020
Associate of Science - Social Sciences
Sinclair Community College
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