Caleb West

Saint Charles,MO

Summary

Driven and meticulous, I excelled at Times Solutions and Perfumes 4U, enhancing client satisfaction through exceptional customer service and attention to detail. Leveraging skills in effective communication and time management, I achieved top 5% in UPT nationwide, showcasing my ability to meet diverse client needs while fostering lasting relationships.

Overview

years of professional experience

Work History

House Cleaner

Times Solutions

Weldon Springs , Missouri

01.2020 - Current

Managed a personal clientele, offering customized cleaning services to meet individual needs and preferences.
Maintained high standards of cleanliness, ensuring client satisfaction through meticulous attention to detail.
Built long-term client relationships, leading to repeat business and referrals through reliable, quality service.
Handled scheduling, invoicing, and payment processing, ensuring smooth operations and clear communication with clients.
Used eco-friendly cleaning products to meet clients' sustainability preferences while maintaining high cleaning standards.

Sales Associate

Perfumes 4U

Chesterfield, MO

12.2023 - 01.2024

Described merchandise and explained use, operation and care.
I made it in the top 5% for companies UPT nationwide for three out of the six weeks I was there.
Ensured excellent customer satisfaction by providing attentive, knowledgeable service.
Developed in-depth product knowledge and effectively communicated key features to customers, resulting in increased sales and customer satisfaction.

Education

Bachelor of Arts - Business

Lindenwood University

Saint Charles, MO

05-2025

Skills

Customer Service Excellence: Delivered high-quality service by understanding and meeting client needs, ensuring satisfaction in both sales and cleaning contexts
Effective Communication: Explained product features clearly to customers and discussed service expectations with clients, fostering strong relationships and ensuring clear understanding
Time Management: Balanced multiple tasks and efficiently managed schedules to meet deadlines and client appointments, ensuring smooth operations in both sales and cleaning roles

Attention to Detail: Ensured product recommendations and cleaning services were precise, tailored to individual needs, and met the highest standards of quality
Problem-Solving: Addressed customer concerns and resolved issues that arose during the sales process or cleaning services, providing effective and timely solutions to ensure client satisfaction
Self-Motivation and Initiative: Managed my own clientele in the cleaning business while independently driving sales and maintaining high performance in a self-directed role

Affiliations

I've lead the Bible Study during my years at my high-school where I lead 50 students alongside 3 other leaders in different extracurricular activities including boxing toiletry needs for those in need.
From 2019-2021 I was part of Breakdown STL, an organization that goes into local high-schools and leads students in conversations speaking about abstaining from drug use and alcohol addiction.
I lead a Sunday School at my church every week that involves teaching 4th-5th graders the Christian Scriptures.
I've also had the privilege of speaking to various audiences about my experiences in different ministries at my church.

Timeline