Caleb Wickers

Buchanan,Georgia

Summary

Motivated and detail-oriented individual pursuing a career in electrical engineering and computer science. Committed to leveraging technical expertise, leadership skills, Sales and closing aptness, and the ability to excel in fast-paced and stressful environments to contribute to innovative projects and drive organizational success.

Overview

years of professional experience

Work History

Roofing Sales

Manager

Dallas , Georgia

09.2023 - Current

Established relationships with key clients, while maintaining existing customer base.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Developed relationships with clients through door-to-door sales visits.
Demonstrated product features and benefits to potential customers.
Maintained records of customer interactions, purchases, and follow-ups.
Inspected roofing systems for damage, deterioration, and other defects.
Assessed roof assemblies to determine the need for repairs or replacement.
Informed claimants about the claims process and answered questions regarding policies.

Shift Lead/Manager

Chick-fil-A

Bremen, Georgia

10.2021 - 10.2023

Thrive in a fast-paced and high-stress environment, effectively managing operations and leading a team
Demonstrate exceptional ability to make quick decisions and prioritize tasks while maintaining quality standards and customer satisfaction
Effectively handle challenging situations with professionalism, ensuring smooth operations and minimizing disruptions
Implemente strategies to improve efficiency and productivity, resulting in streamlined processes and increased customer throughput

Education

Associate Degree - Electrical Engineering and Computer Science

Georgia Northwestern Technical College

01.2026

Skills

Technical Troubleshooting and Problem-Solving: Proven ability to diagnose and resolve technical issues, including corporate-wide networking outages
Experience in analyzing sales, labor percentages, and labor productivity levels to improve store profits
Leadership and Management: Successfully worked my way up to a managerial position at Chick-fil-A, managing 15 people throughout shifts
Thrive in fast-paced and high-stress environments, making quick decisions and prioritizing tasks while maintaining quality standards and customer satisfaction
Computer/Machine Building and Repair:
Proficient in building and configuring computers for personal and client use Skilled in hardware and software installation, troubleshooting, and network problem-solving

Building potential clients from Door-to-Door sales interactions and consistently following up
Assisting clients with finding products that fit their needs, then negotiating and finalizing closings
Automotive troubleshooting and repairs: Reputable for diagnosing automotive issues then finding and implementing necessary repairs
Climbing, Inspecting, and building a report on storm damaged residential roofs
Quickly learning and using new CRMs for sorting client info

References

References: Available upon request

Accomplishments

Completed high school at the age of 15 through homeschooling.
Built first computer at the age of 9 and have since gained extensive experience in computer building, repair, and network troubleshooting.
Solved company-wide networking issues for Chick-fil-A corporate and effectively communicated the solutions to higher-ups.
Met and exceeded company sales and closing goals.

Timeline