Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

CALEB WYLIE

Fort Worth,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
years of professional experience

Work History

OMNI INTERNAITONAL

Inventory Specialist
10.2022 - Current

Job overview

  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • MS Office
  • Use Active Directory to reset user accounts, and create new users
  • Multitask to complete tasks by end of day
  • Consistently work under pressure
  • Network Troubleshooting
  • Install Hardware, Printers, and Scanners.
  • Completed physical inventory counts each month.

PACCAR

Logistics Material Handler
08.2021 - 10.2022

Job overview

  • Enhanced overall productivity with the introduction of an effective team collaboration strategy.
  • Strengthened team cohesion by fostering open communication channels among colleagues for better problem-solving capabilities.
  • Optimized network performance through routine monitoring, troubleshooting, and infrastructure upgrades.
  • Configured hardware, devices, and software to set up work stations for employees.

ATLANTA BONDED WAREHOUSE

Material Handler
05.2019 - 08.2021

Job overview

  • Used hand-held scanners and physical logs to accurately track item movements.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Generated reports to track performance and analyze trends.
  • Researched and identified solutions to technical problems.

Luxottica

Quality Control Technician
06.2016 - 05.2019

Job overview

  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Windows XP, 7, 8.1, 10
  • Microsoft Office, Word, Excel, Outlook
  • WLAN, LAN, to connect printers and scanners


Publix

Customer Service Representative
11.2014 - 05.2016

Job overview

  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Education

Georgia State University
Atlanta, GA

from Chemistry

University Overview

STUDYING FOR COMP CERTIFICATIONS

from Comptia A+, Comptia Network+

University Overview

Heritage High School
Conyers, GA

High School Diploma
04.2014

University Overview

Skills

  • Inventory Control
  • Discrepancy Resolution
  • MS Office
  • Quality Procedures
  • Systems and Software Expertise
  • Shipping and Receiving
  • SAP
  • Hardware Installations
  • Security Protocols
  • Remote Support
  • Customer Service
  • Network Troubleshooting

Timeline

Inventory Specialist
OMNI INTERNAITONAL
10.2022 - Current
Logistics Material Handler
PACCAR
08.2021 - 10.2022
Material Handler
ATLANTA BONDED WAREHOUSE
05.2019 - 08.2021
Quality Control Technician
Luxottica
06.2016 - 05.2019
Customer Service Representative
Publix
11.2014 - 05.2016
Georgia State University
from Chemistry
STUDYING FOR COMP CERTIFICATIONS
from Comptia A+, Comptia Network+
Heritage High School
High School Diploma
CALEB WYLIE