Summary
Overview
Work History
Education
Skills
Timeline
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Caleb Zur Heiden

Tallahassee,FL

Summary

Professional who takes pride in maintaining focus and positive attitude in stressful situations and high-volume environments. Successful at providing fast, high-quality customer service to guests in restaurant and bar settings.

Overview

3
3
years of professional experience

Work History

Server/Bartender

White Marlin And Oysterette
05.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server/Bartender

Quatro Locos
01.2022 - 06.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Increased sales significantly by upselling higher-end products to customers.

Kitchen Prep Cook

Uptown Raw Bar And Grill
07.2020 - 10.2021



  • Streamlined dish assembly with proper portioning and presentation, contributing to consistent quality.
  • Reduced food waste by effectively managing ingredient inventory and rotating products as needed.
  • Assisted in training new hires, sharing expert knowledge and techniques for improved performance.
  • Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
  • Ensured timely completion of prep tasks, enabling smooth service during peak hours.

Education

Bachelor's - Real Estate

Florida State University
Tallahassee, FL
05.2026

High School Diploma -

Port St. Joe High School
Port Saint Joe, FL
05.2022

Skills

  • Daily Specials Memorization
  • Safe Food Handling
  • Beverage Preparation
  • Guest Engagement
  • Order Accuracy
  • Wine Service
  • Team Collaboration
  • Specials Promotion and Upselling
  • Transactions and Cash Handling
  • Food and Beverage Service

Timeline

Server/Bartender

White Marlin And Oysterette
05.2023 - 08.2023

Server/Bartender

Quatro Locos
01.2022 - 06.2022

Kitchen Prep Cook

Uptown Raw Bar And Grill
07.2020 - 10.2021

Bachelor's - Real Estate

Florida State University

High School Diploma -

Port St. Joe High School

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Caleb Zur Heiden