Summary
Overview
Work History
Education
Skills
Home Networking and Problem Solving
Timeline

Caleb M. Freed

Customer Service Professional
Ringgold,GA

Summary

Diligent employee with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating and diplomatic in communicating with customers to build long-term, productive relationships. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills. Focused on maximizing business success by capitalizing on sales and service opportunities. Team-minded Associate possessing expertise in inventory management, materials accountability and order fulfillment. Efficient and hardworking individual skillful in compiling and maintaining records for quantity, type and supplies in stock. Skilled computer enthusiast with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of satisfaction to those I've helped. Excellent knowledge of home networking and computer hardware.

Overview

2
2
years of professional experience
1
1
years of post-secondary education

Work History

Stockroom and Sales Associate

Ross Dress For Less
Fort Oglethorpe, GA
04.2021 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Tracked stock using company inventory management software.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Achieved perfect attendance and on-time record.

CAP Team 2 Associate

Walmart
Fort Oglethorpe, GA
06.2018 - 09.2019
  • Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Organized on-site stockroom to maximize existing space and improve efficiency.
  • Followed orders precisely for correct items, sizes and quantities.
  • Assisted customers with large and heavy loads by transporting packages to customers' vehicles.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Received new stock and input values into computer system.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Received and processed stock into inventory management system.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Exceeded goals through effective task prioritization and great work ethic.

Education

No Degree - Computer Engineering

Georgia Northwestern Technical College, Rock Spring, GA
08.2019 - 03.2020

High School Diploma -

Ringgold High School, Ringgold, GA
08.2014 - 05.2018

Skills

Stocking and replenishing

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Home Networking and Problem Solving

I'm often called upon to manage home networks for friends and family to great success. This give me the opportunity to help people I care about and stay up to date on technological innovations.

Timeline

Stockroom and Sales Associate - Ross Dress For Less
04.2021 - Current
Georgia Northwestern Technical College - No Degree, Computer Engineering
08.2019 - 03.2020
CAP Team 2 Associate - Walmart
06.2018 - 09.2019
Ringgold High School - High School Diploma,
08.2014 - 05.2018
Caleb M. FreedCustomer Service Professional