Caleb M Jones
Marshalltown,IA
Summary
Dynamic Building Supervisor at Marshalltown YMCA-YWCA with expertise in employee training and emergency response. Proven track record in enhancing facility safety and enforcing policies, while successfully recruiting top talent. Passionate about delivering exceptional service and maintaining operational excellence in fast-paced environments. Committed to fostering a safe and engaging atmosphere for all patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Building Supervisor
Marshalltown YMCA-YWCA
Marshalltown, IA
11.2023 - Current
- Assisted in the recruitment process by interviewing prospective candidates for open positions within the department.
- Maintained up-to-date knowledge of all products, services, pricing plans, promotions.
- Enforced facility rules and organization policies pertaining to dress code, safety, and security.
- Answer members' questions and inquiries in a timely manner, and to the best of my ability, following organizational guidelines.
- Respond to emergencies in a timely manner, and assist wherever possible.
- Maintain the department schedule, ensuring all areas are adequately covered.
Service Manager
Hy-Vee
Marshalltown, IA
12.2021 - Current
- Organized promotional displays to attract shoppers' attention.
- Resolved customer complaints in a timely manner while maintaining high standards of customer service.
- Assisted customers with locating products throughout the store.
- Established procedures for opening and closing the store, handling cash, and stocking shelves.
- Maintained accurate records of employee attendance and performance evaluations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Lifeguard
Marshalltown YMCA-YWCA
Marshalltown, IA
05.2018 - 11.2023
- Performed emergency rescues when necessary.
- Responded quickly to medical emergencies in the pool area.
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Enforced all safety regulations and posted rules for patrons.
Education
High School Diploma -
Marshalltown High School
Marshalltown, IA06-2020
Associate of Arts - Criminal Justice Transfer Major
Iowa Central Community College
Fort Dodge, IA12-2021
Skills
- Employee training
- Facility management
- Emergency response
- Safety regulations
- Policy enforcement
- Recruitment process
Accomplishments
- Gear Up Iowa Ambassador (2016-2020)
- AmeriCorp Student Leader (2019-2020)
- Eagle Scout (2020)
Certification
- Lifeguarding (Including Deep Water) W/ CPR/AED for Professional Rescuers & First Aid (American Red Cross) (5/5/24)
- First Aid/CPR/AED Instructor (American Red Cross) (9/6/25)
- Leader Certification (YMCA of the USA) (2020)
- High School Swimming & Diving Official (NFHS, IGHSAU & IHSAA)
- Level I Swimming Official (YMCA of the USA) (11/1/23)
Timeline
Building Supervisor
Marshalltown YMCA-YWCA
11.2023 - Current
Service Manager
Hy-Vee
12.2021 - Current
Lifeguard
Marshalltown YMCA-YWCA
05.2018 - 11.2023
High School Diploma -
Marshalltown High School
Associate of Arts - Criminal Justice Transfer Major
Iowa Central Community College
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