Caleigh Turner
Fairfield
Summary
Dynamic insurance professional with a comprehensive background in managing legal documentation and claims. Proven ability to prioritize and adapt in fast-paced environments, ensuring workflow efficiency and customer satisfaction. Strong communicator, effectively collaborating with internal teams and external stakeholders to achieve departmental goals.
Overview
8
8
years of professional experience
Work History
Legal Assistant III
The Cincinnati Insurance Company
03.2025 - Current
- Draft, review, and manage legal documentation with a high level of accuracy and attention to detail.
- Coordinate court dockets, hearings, and case organization while managing multiple priorities and deadlines.
- Utilize strong organizational and decision-making skills to support timely case management and workflow efficiency.
- Communicated with internal departments, attorneys, experts, and claims professionals to facilitate case progress.
- Supported departmental goals through independent and collaborative efforts, delivering quality legal results.
- Adapted to changing workloads and departmental needs to ensure seamless legal support.
Legal Assistant II
The Cincinnati Insurance Company
06.2023 - 03.2025
- Assisted in preparation and filing of legal and claims-related documentation to support case management.
- Prioritized workflow to consistently meet deadlines and departmental expectations, enhancing overall team efficiency.
- Maintained professional written and verbal communication with internal and external contacts to facilitate collaboration.
- Supported team operations through organization, multitasking, and attention to detail.
Legal Assistant I
The Cincinnati Insurance Company
10.2021 - 06.2023
- Assisted legal staff with document preparation, organization, and case management to ensure timely case progression.
- Maintained accurate records while balancing multiple assignments and deadlines.
- Collaborated with team members to enhance operational workflows and improve service delivery.
- Demonstrated flexibility and adaptability in a fast-paced work environment.
Subrogation Specialist
The Cincinnati Insurance Company
01.2018 - 10.2021
- Assessed insurance claims for subrogation potential, identifying recovery opportunities.
- Initiated and managed claims, coordinating investigations and loss reviews to ensure thorough evaluations.
- Assigned experts to evaluate cause of loss and support claim recovery efforts.
- Evaluated claim information and recovery options, applying sound decision-making to enhance recovery outcomes.
- Delivered professional customer service and maintained effective communication throughout the claims process.
- Successfully managed multiple files simultaneously while meeting productivity and recovery goals.
Education
Lake Land College
Mattoon, ILSkills
- Claims Review & Documentation
- Workflow Prioritization & Deadline Management
- Organization & Attention to Detail
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Decision-Making & Problem Solving
- Customer Service & Relationship Management
- Oral & Written Communication
- Adaptability & Multitasking
- Team Collaboration & Independent Work
- Results-Oriented Performance
Timeline
Legal Assistant III
The Cincinnati Insurance Company
03.2025 - Current
Legal Assistant II
The Cincinnati Insurance Company
06.2023 - 03.2025
Legal Assistant I
The Cincinnati Insurance Company
10.2021 - 06.2023
Subrogation Specialist
The Cincinnati Insurance Company
01.2018 - 10.2021
Lake Land College