Calen Johnson
Highschool Student
Cedar Hill,TX
Summary
I am dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets while bringing 5+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hair Stylist
Self Employed
01.2020 - Current
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
Education
Criminal Justice
Desoto High School& Isteam3d
Desoto, TX05.2026
Skills
Retail business management
Sales and Retail Experience
Active Listening
Customer Service
Problem-solving abilities
Product Knowledge
Problem Resolution
Critical Thinking
Scheduling
Client Relations
Conflict Resolution
Team Development
Coordination
Reading Comprehension
Great listening abilities
Basic technical skills
Sanitizing skills
Reliable and Responsible
Responsible and Dependable
Accomplishments
- Joined the national honors
- A's & B's honor roll
- Accomplished own businesses
Certification
CPR certification
Reading
Reading for me personally expands knowledge, enhances imagination, and improves focus, while as a skill, it sharpens critical thinking and communication abilities.
Timeline
CPR certification
12-2024
Hair Stylist
Self Employed
01.2020 - Current
Criminal Justice
Desoto High School& Isteam3d