Calesta Tyson

• Addressed guest complaints and resolved issues to promote satisfaction.
• Operated cash register to accurately complete customer financial transactions.
• Processed cash, check and credit card payments.
• Organized and tagged garments for identification.
• Processed and bagged garments for delivery truck

• Responded to customer requests for products, services, and company information.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Collected and returned unpurchased or returned items to correct shelf locations.

Review and process annual re-verification application.

Inbound/outbound calls to assist clients application status.

Fax/mail application correspondence.

Educated clients of benefits and policy coverage.

• Managed interactions with donors and donation center personnel to achieve goals.
• Evaluated records and risk assessment information for preliminary donor eligibility.
• Input donor geographic, and blood/tissue typing information.
• Performed information session, engaged potential donor throughout process.
• Arranged blood work and examination appointments.
• Arranged travel accommodations for donor and family.
• Responsible for transporting stemcells to medical facility.