Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cali Chmiel

Oxford,CT

Summary

Proven professional with a background at Northwest Public Safety, adept in emergency medical dispatch and team collaboration. Excelled in high-pressure environments, demonstrating strong multitasking abilities and a commitment to excellence. Achieved significant improvements in service delivery and team performance, ensuring swift, empathetic responses to emergencies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Waitress

Oxford Pizza
09.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

911 Emergency Dispatcher

Northwest Public Safety
08.2023 - 03.2024
  • Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.

Edge Kids Manager

The Edge Fitness Clubs
02.2019 - 08.2022
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Phlebotomy Technician

Training Direct
Danbury, CT
07.2024

Emergency Medical Technician

Seymour Ambulance
Seymour, CT
12.2023

Firefighter 2

Valley Fire Chiefs
Seymour, CT
12.2023

Firefighter 1

Valley Fire Chiefs
Seymour, CT
06.2022

High School Diploma -

Oxford High School
Oxford, CT
06.2020

Skills

  • Strong multitasking
  • Team Collaboration
  • CPR and First Aid
  • Emergency Medical Dispatch (EMD)
  • Multitasking
  • Basic life support understanding
  • Patience and Tolerance
  • Teamwork and Collaboration

Timeline

911 Emergency Dispatcher

Northwest Public Safety
08.2023 - 03.2024

Waitress

Oxford Pizza
09.2022 - Current

Edge Kids Manager

The Edge Fitness Clubs
02.2019 - 08.2022

Phlebotomy Technician

Training Direct

Emergency Medical Technician

Seymour Ambulance

Firefighter 2

Valley Fire Chiefs

Firefighter 1

Valley Fire Chiefs

High School Diploma -

Oxford High School
Cali Chmiel