Cali Gilmore
Dalhart,TX
Summary
Offering exceptional organizational skills and strong understanding of customer service principles. Brings keen ability to learn quickly and adapt to new environments. Ready to use and develop administrative and customer service skills.
Overview
13
13
years of professional experience
Work History
Restaurant Server
The Grill
Dalhart, TX
11.2024 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Handle end of day summaries and cash deposits
Restaurant Team Member
Just-In Bbq
Dalhart
03.2023 - 01.2024
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Hairstylist
Heavenly Creations Salon
Dalhart
08.2012 - 06.2018
- Offered professional cuts, color services and extensions to salon customers.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Answered phone calls and emails to schedule client appointments.
- Customized hair color formulations to create unique looks and enhance client's appearance.
- Maintained clean and organized work station, complying with health and safety standards.
- Educated clients on proper hair care and recommended products suited to their hair type.
Education
Cosmetologist - Cosmetology
Milan Institute of Cosmetology
Amarillo, TX06.2012
High School Diploma -
XIT Secondary School
Dalhart, TX05.2009
Skills
- Customer interaction
- Verbal and written communication
- Guest experiences
- Recordkeeping
- Strong work ethic
- Customer service
- Task prioritization
- Able to grasp new concepts quickly
Timeline
Restaurant Server
The Grill
11.2024 - Current
Restaurant Team Member
Just-In Bbq
03.2023 - 01.2024
Hairstylist
Heavenly Creations Salon
08.2012 - 06.2018
Cosmetologist - Cosmetology
Milan Institute of Cosmetology
High School Diploma -
XIT Secondary School