Summary
Overview
Work History
Education
Skills
Activities And Societies
Languages
Timeline
Generic

Christopher Palma

Germantown,MD

Summary

Reliable and efficient with strong communication and customer service skills. Knowledgeable about wide range of electrical systems and electrical components. Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations. Proven ability to provide exceptional customer service in fast-paced environments. Fluent in Spanish with experience in teaching and mentoring Pre-K students.

Overview

4
4
years of professional experience

Work History

Restaurant Server

True Food Kitchen
03.2024 - Current
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Food Server

Burtons Grill, LLC
10.2022 - 06.2024
  • Provided exceptional customer service, resulting in a 20% increase in customer satisfaction scores
  • Managed multiple tables efficiently, ensuring timely delivery of food and drinks
  • Collaborated with kitchen staff to accommodate special requests and dietary restrictions
  • Upsold menu items, increasing overall sales by 15%
  • Maintained a clean and organized work area, adhering to health and safety regulations
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Construction Worker

US Framing Construction Company
11.2021 - 01.2022
  • Company Overview: Louisville, Kentucky
  • Assisted with various construction projects, including framing, Hold down framing
  • Operated power tools and heavy machinery in a safe and efficient manner
  • Collaborated with team members to complete projects within deadlines and budget constraints
  • Implemented quality control measures to ensure work met industry standards
  • Followed all safety protocols and procedures to prevent accidents and injuries
  • Louisville, Kentucky

Host

Not Your Average Joe's
05.2021 - 11.2021
  • Efficiently managed seating arrangements to maximize customer satisfaction and restaurant capacity
  • Provided warm welcomes and farewells to all guests, enhancing their dining experience
  • Assisted servers in managing guest requests and handling customer issues
  • Maintained the cleanliness and presentation of the entrance area

Education

High School Diploma -

Northwest High School
01.2021

Certificate in Electrical and Electronic Systems Technology - Electrician

Lincoln Tech
04.2025

Skills

  • Communication
  • Interpersonal Skills
  • Attention to Detail
  • Customer Service
  • Customer Interaction
  • Construction Safety
  • Spanish
  • Electrical coding & system integration
  • Electrical installation
  • Access control systems
  • Audio visual
  • Bend, run & install conduit
  • Cable & internet
  • CCTV & Security Systems
  • Electrical safety
  • Schematic reading
  • Cable management
  • Basic wiring

Activities And Societies

  • Fluent in Spanish, providing a strong foundation for cross-cultural communication.
  • Volunteered as an SSL Teacher Assistant for Pre-K students, fostering early childhood learning and development.

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Server

True Food Kitchen
03.2024 - Current

Food Server

Burtons Grill, LLC
10.2022 - 06.2024

Construction Worker

US Framing Construction Company
11.2021 - 01.2022

Host

Not Your Average Joe's
05.2021 - 11.2021

Certificate in Electrical and Electronic Systems Technology - Electrician

Lincoln Tech

High School Diploma -

Northwest High School

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Christopher Palma