Yathziry Soto
Gainesville,GA
Summary
Organized and motivated professional with strong time management and organizational skills. Proven ability to build customer relationships and thrive in fast-paced environments. Seeking to contribute to team success and enhance customer experiences.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Haydees Cafe and Cantina
Gainesville, USA
09.2023 - 05.2025
- Anticipated and addressed customers’ needs throughout dining experience to ensure satisfaction.
- Educated customers on menu items, including specials, ingredients, and preparation methods to enhance their dining experience.
- Recorded food and beverage orders with precision.
- Addressed customer inquiries and concerns professionally.
Restaurant Hostess/Server
Señor fiesta
Dawsonville, USA
08.2020 - 09.2023
- Greeted guests and seated customers promptly, enhancing overall dining experience.
- Coordinated with serving staff, food runners, and bussers to maintain a clean and welcoming dining environment.
- Cultivated long-term relationships with customers, fostering repeat business and loyalty.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Responded appropriately to customer complaints, bringing major issues to attention of the manager on duty.
Retail Worker
Kohl's
Gainesville, USA
10.2022 - 02.2023
- Guided customers in locating products and determining sizes.
- Answer customer questions regarding products, sales, promotions, and store policies.
- Processed cash, credit, and debit transactions with accuracy and attention to detail.
- Ensure pricing is correct and up-to-date on all items.
- Restock shelves and displays with new or existing inventory.
- Organize and arrange merchandise according to store guidelines.
- Encouraged enrollment in Kohl’s rewards programs to strengthen customer loyalty.
Education
Associate of Arts - Business Marketing
University of North Georgia
Oakwood, GA03-2026
High School Diploma -
Johnson High School
Gainesville, GA05-2022
Skills
- Workflow optimization
- Good customer service
- Patient
- Punctual
- Responsable
- Trustworthy
- Teamwork
- Flexible schedule
- Friendly, positive attitude
- Communication
- Effective communication
Languages
Spanish
Native/ Bilingual
Timeline
Restaurant Server
Haydees Cafe and Cantina
09.2023 - 05.2025
Retail Worker
Kohl's
10.2022 - 02.2023
Restaurant Hostess/Server
Señor fiesta
08.2020 - 09.2023
Associate of Arts - Business Marketing
University of North Georgia
High School Diploma -
Johnson High School